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Tune in Thursday: Susanna Gotsch to host webinar on industry future

Toronto, Ontario — CCC Information Services director and industry analyst Susanna Gotsch will be hosting a webinar this Thursday via Guild 21 to discuss the future of the auto repair industry, post-COVID-19.

Thursday’s webinar, scheduled for 2 p.m. EST will be facilitated by Guild 21, an automotive repair advocacy group that represents repairers, insurers, vehicle manufacturers, as well as consumer interests. The session will be designed to align with Guild 21’s oath, which encourages repairers to “stand for sweeping innovation” and “to be accountable and committed to transparent customer-focused solutions,” according to the Guild’s creed.

Gotsch has been with CCC since 1992 and is the author of “The Crash Course.” She’s been lauded as one of the “most influential women in collision repair.” 

A link to the webinar registration can be found here.

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