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Down in V-town: CCIF Vancouver starts today

Vancouver, British Columbia — Today is the first day of the two-day long CCIF Vancouver forum at the Sheraton Vancouver Airport Hotel, and registration is still open at the time of publication. Packed with presentations from Axalta, Simplicity Car Care, Enterprise Holdings, as well as a talk from frequent Collision Repair contributor, Stefano Liessi, CCIF […]

PROCEDURALLY SPEAKING

When all else fails, follow the instructions Column by STEFANO LIESSI As stated in many ways, the only constant in life is ‘change.’ With technological advancements, we see a monumental amount of change around us, and the collision industry no exception. So, what do we do to enable our day-to-day life to accommodate these changes? […]

THERE IS NOTHING FINER THAN A NICE ‘SPLASH’

Summer colours are wonderful when they match Column by STEFANO LIESSI I began my career in the collision industry on the floor in the refinish department. A few years amid the lacquer putty and primer. I can still smell the sweet scent of talc. Sadly, it will be one of the scents that likely triggers […]

THE SYNTHESIS OF OUR INDUSTRY

Combining two or more distinct entities—a.k.a., just weld’er up Column by STEFANO LIESSI If I had $6.72 for every time I heard “my guy has been doing this for thirty years—this welding certification is a waste of time,” I would be independently wealthy. There are a lot of managers and owners that have fallen behind […]

BUREAUCRACY DESTROYS INNOVATION

There is no easy solve to the skill shortage Column by STEFANO LIESSI Through conversation and banter amongst sessions of training I am constantly pre- sented with the topic of skilled trades people—and the lack thereof. Now as I sip on my beverage and take a deep breath, I must practice the art of self-restraint […]

THE OXYMORON OF ARTIFICIAL INTELLIGENCE

As my mom would say, think before you do Column by STEFANO LIESSI We have come to the close of 2021, the Christmas season soon upon us, a time for humanity to put some extra effort forth to appreciate one another. The past two years have delt some definite challenges to many in the industry, […]

WITH AGE, COMES WISDOM

The only guarantee in life is change BY STEFANO LIESSI Many years ago, a close friend of mine — who has an acute attention to mechanical detail, and ability to dig out a root cause of an issue on almost anything, including a slightly clogged check ball valve in the valve body of a GM […]

Reading Comprehension 101

Welcome to reality—hop aboard or hop off BY STEFANO LIESSI Time flies when you are having fun—but it also seems to whiz by when we’re under pressure. I have been in this industry for 39 years and can admit that much of it is a blur. When I look back on the changes that have […]

MAKE YOUR BOTTOM LINE TOP OF MIND

Do you really need more work—or is there an alternative? BY STEFANO LIESSI What if I were to suggest a strategy that could bring an increase to the revenue stream all by way of adjusting a process or two. Would you be interested? In my regular Collision Repair columns, I typically touch on training in […]

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