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Preferred Promotion: Nissan U.S. announces success in consumer push toward certified collision network

Orange County, California — Assured Performance network’s U.S. branch has announced a “successful” Nissan campaign pitching certified bodyshops to nearly four million Nissan and 500,000 Infiniti customers. Assured Performance said the campaign results in a “tenfold increase” in the number of hits on the OEM’s shop locator tool. The automaker’s consumer awareness campaign aims to […]

Survey Results: Canadian shops review roadblocks on following OEM repair procedures

By CRM staff Toronto, Ontario — February 7, 2019 — Three-in-ten Canadian collision repair facilities rarely or never follow OEM procedures while making repairs, a Collision Repair survey has found. An equal number of respondents said they followed OEM procedures for most repairs, and 40 percent said they followed them at all times. With ever more sensitive […]

New webinar series to be offered by industry expert Mike Anderson

Mike Anderson, former shop-owner and founder of Collision Advice.

By CRM Staff   Toronto, Ontario — February 6, 2018 — Beginning this month, autobody trainer and consultant Mike Anderson is set to host a new series of webinars in partnership with differing OEM representatives. The free webinars, titled “Learn to Research, Research to Learn,” will be held on a monthly basis with the intention […]

Shop ordered to pay $31.5 million in damages for improper repair

Part of the documentation provided by plaintiff consultant Neil Hannemann shows where, in his opinion, the failure of the roof of the Seebachans’ 2010 Honda Fit during a crash compromised the overall structure and collision energy management of the vehicle.

By Tom Davis Dallas, Texas — October 3, 2017 — John Eagle Collision Center, a Texas-based repairer, has been ordered to pay $31.5 million USD in damages after a jury ruled its “improper repair” was liable for the severity of the crash of a 2010 Honda Fit. A Texas jury on Monday awarded the driver […]

Survey: Accreditation programs are the future of the industry

Many respondents to our survey are vigorously pursuing at least one form of accreditation or certification. Note that respondents could choose more than one answer for this question.

By Mike Davey Hamilton, Ontario — December 20, 2016 — Certification and accreditation programs have been with us for years, but typically tied to a specific OEM, such as BMW or Toyota. Recently new players have entered the game, such as Certified Collision Care and AIA Canada’s CCIAP program. Collision Repair magazine recently surveyed our […]

CCIF Vancouver puts the spotlight on scanning, accreditation and training

The latest CCIF event broke attendance records for Vancouver meetings, drawing over 300 stakeholders. Photos by Chelsea Stebner, JF Champagne, Mike Kaplaniak and TJ Schultz.

Vancouver, British Columbia — October 2, 2016 — Scanning, industry accreditation and OEM certification programs took centre stage at the latest meeting of the Canadian Collision Industry Forum (CCIF). The meeting, the last scheduled for 2016, drew over 300 stakeholders to the Vancouver Marriott Pinnacle Downtown. CCIF Vancouver got underway with a welcome reception on […]

Fix Auto North Bay adds I-CAR Gold Class to list of achievements

The team from Fix Auto North Bay. The facility has recently achieved I-CAR Gold Class status.

By Mike Davey North Bay, Ontario — July 27, 2016 — Fix Auto North Bay has the prestigious honour of being the first Fix Auto in Canada to achieve full I-CAR Gold Class status since I-CAR has moved to their new “role based” Gold Class recognition. The facility received the recognition in June. Fix Auto […]

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