Boss Talk: What questions should you be asking before taking a management position?
Toronto, Ontario — Your email alert dings—they got back to you and want to sit down for an interview. You start thinking of all the questions they could ask you, but have you really considered what questions you ought to be asking when thinking about entering the world of body shop management? For some, running […]
A Week to Remember: Catch Collision Repair’s exclusive pics from SEMA 2021!
Las Vegas, Nevada — Well, another SEMA Show has officially wrapped up. We may be bidding the lights of Las Vegas goodbye ’til 2022, but the events of the last five days have given us plenty to think about as an industry. The first time attendees gathered at the SEMA Show since 2019, this year’s […]
The ‘New Normal’: CIECA webinar guest says industry should not ‘fight’ AI
Toronto, Ontario — On Thursday, CIECA held a webinar on the future of AI in the collision repair industry. Driaan du Toit, vice president of strategy and development at Solera hosted the webinar, alongside Evan Davies, Solera’s chief technology officer (CTO). The two covered a variety of topics ranging from the impact of COVID-19, to […]
Welcomes of the Week: Fix Auto adds Strathmore, Alta. repair centre to network
Strathmore, Alberta — Fix Auto has added a new location in Strathmore, Alberta to its network. The new shop strengthens Fix Auto’s footprint in Alberta, “bringing advanced collision repair services to the closely-knit community of Strathmore,” said the company via press release. The new shop is the third Fix Auto location established by owner-operators Andy […]
Fix Auto welcomes Charlesbourg South to the network
By CRM Staff Charlesbourg, Quebec — May 21, 2018 — Fix Auto has announced the addition of the Charlesbourg South location to its network. The new location will be owner Daniel Fortin’s third Fix facility. He also owns Fix Auto Limoilou and Grand-Beauport. “For myself and my team, it’s all about personalized customer […]
Three steps to future success: CARSTAR executives discuss goals for 2018
By CRM Staff Hamilton, Ontario — January 27, 2018 — Following a healthy 2017, CARSTAR executives sat down to discuss their plans and ambitions for the up-coming year. In on the call included CARSTAR North America President Michael Macaluso, CARSTAR Canada Vice-President of Insurance John Harvey and CARSTAR Canada Associate Vice President of operations Jeff […]
Kaz and Jerry Grudzien open second Fix Auto location
Leduc, Alberta — September 14, 2017 — Kazimierz (Kaz) Grudzien and his son Jerry have joined the ranks of the multi-store operators (MSOs) with the opening of their new facility, Fix Auto Leduc. Leduc is a growing city approximately 35 kilometres south of Edmonton. The Grudziens joined Fix Auto in 2013 with their first store, […]
Coming Home: Inside Jim and Cathy Shirtliff’s second store, CARSTAR Peterborough
By Erin McLaughlin Peterborough, Ontario — August 15, 2017 — When Jim and Cathy Shirtliff opened a new CARSTAR in Peterborough last April, it was a lot like coming home. Exactly like coming home, in fact. The Shirtliffs have been CARSTAR store owners for 14 years. Their first location, the very successful CARSTAR Markham, is […]
CARSTAR Haliburton launches in Ontario, Canada
Hamilton, ON — July 27, 2017 — Owned by the newest multi-store CARSTAR owner, Paul Cross, CARSTAR Haliburton has officially launched its brand new location. The facility will be serving those in Haliburton Ontario, and is located on 154 Industrial Park Drive. “I was committed to providing premium collision repairs and customer service when I […]
MSO Symposium highlights OEM paradigm shift at NACE Automechanika
By Barett Poley Chicago, Illinois — June 6, 2017 — OEM leaders will show their support for the collision repair industry this year at NACE Automechanika. Industry leaders from Honda, GM, Mercedes Benz and Ford are coming together at the 2017 MSO Symposium to provide their insight on what they are doing to help shops […]