Debbie Day joins Mitchell as GM of Auto Physical Damage business unit
San Diego, California — May 3, 2016 — Mitchell International has announced Debbie Day has joined the company’s Auto Physical Damage (APD) business unit as its General Manager. Day joins the company with over 19 years of technology strategy and operations experience, most recently as Chief Operating Officer and Senior Vice President at ClosingCorp, in […]
Greg Horn of Mitchell on communicating repair costs to your customer
By Jeff Sanford Toronto, Ontario — February 22, 2016 — Mitchell International recently published its quarterly Industry Trends Report. In the latest edition, Greg Horn, Vice President of Industry Relations at Mitchell, focused on the inflation rate driving car repair prices. The results reflect what any shop owner knows intimately—the costs of repair are rising […]
Mitchell Trends: Parts prices driving increase in repair costs
By Mike Davey San Diego, California — February 9, 2016 — Repairs cost more than they used to, but the reason why might surprise you. According to Greg Horn, Vice President of Industry Relations for Mitchell, the rising cost of parts has had the biggest overall impact on collision repair costs. Horn digs into this […]
Mitchell provides efficiency tips for various departments
By Anna Davey Hamilton, Ontario — December 18, 2015 — A new blog post up at Mitchell.com aims to help collision repair owners run their businesses more efficiently with “Repair Procedures for Everyone.” Offering three tips to increase customer satisfaction and reduce cycle time in different departments, the post explains the need for current repair […]
ICBC selects Mitchell as material damage solution provider
San Diego, California — December 2, 2015 — Mitchell International has announced that it has entered into a long term agreement with Insurance Company of British Columbia (ICBC) to serve as its new material damage solution provider. Mitchell, along with Guidewire Software, have created a strategic partnership. The system Mitchell will provide to ICBC will […]
Mitchell’s latest Trends Report looks at seasonal parts use
San Diego, California — November 12, 2015 — Mitchell has released its Industry Trends Report (ITR) for the fourth quarter of 2015. The ITR’s two editions address timely concerns of the auto physical damage and casualty industries. Featured articles for Q4, 2015 include “Parts Use and Seasonality,” “Reporting – Insight, Impact and Trends” and “Benefits […]
Mitchell wraps up 2015 Canadian Road Show
By Jeff Sanford Toronto, Ontario — October 21, 2015 — For the past ten months representatives from Mitchell International have travelled from one end of Canada to the other, visiting collision repair shops as part of the 2015 Canadian Road Show. According to Mitchell, the trip is part “road trip, part trade show, and all adventure.” […]
Mitchell report: Alberta, Saskatchewan top Length of Rental list
San Diego, California — August 11, 2015 — Mitchell has released its Industry Trends Report (ITR) for the third quarter of 2015. In this issue, Mitchell’s VP of Industry Relations, Greg Horn, looks into the data on the top 10 most frequently damaged parts to determine how often they are repaired versus replaced. Among the […]
Mitchell webinar to examine how often top damaged parts are replaced
San Diego, California — August 10, 2015 — Mitchell has announced the date for its latest webinar to discuss the company’s Q3 2015 industry trends report. The 60 minute webinar will be led by Greg Horn, Mitchell’s VP of Industry Relations. Horn will discuss a number of topics of interest to repair professionals, including how […]
Mitchell launches French version of RepairCenter for Quebec
By Jeff Sanford San Diego, California — June 24, 2015 — Major software provider Mitchell has just announced it is releasing its popular RepairCenter application in French for the Quebec market. Native French Canadian speakers can now easily manage workflows through RepairCenter. According to the Mitchell press release no longer will work orders “get […]
