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Management of drivable claims key to lower overall satisfaction: J.D. Power

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By Jeff Sanford Toronto, Ontario — July 21, 2015 — J.D. Power has released the 2015 Canadian Auto Claims Satisfaction study. The findings will be extremely interesting to anyone in the auto claims economy: drivers are significantly less satisfied with their auto insurance claims process in 2015 than in 2014. The study is based on […]

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