WHY CAN’T WE BE FRIENDS?
Or, at the very least, get on the same page By ALLISON ROGERS I was recently at an industry training event where multiple verticals of the sector were represented. It was a little like an elementary school dance; distinct groups around the room, speaking in hushed conversations in response to the presentation in front of […]
LET’S CHUGGA-CHUGGA CHANGE THINGS UP
It’s time to get the transformation train moving By ALLISON ROGERS We are part of an industry with many moving parts, several connecting checkpoints and numerous verticals, in which effective conversations are required for the deal, job—the entire relationship—to go smoothly. It’s integral, as the industry nears an unavoidable intersection, that we work together with […]
FLY, SOCIAL BUTTERFLIES
The lights of Las Vegas are calling By ALLISON ROGERS Have you been out and about lately, or did you spend your summer locked in a cycle of constant work? Hopefully, by now, you’ve been able to get out and sightsee a little bit—now that widespread pandemic restrictions are (mostly) a thing of the past. […]
AGENTS OF CHANGE
Your voice is your most powerful tool By ALLISON ROGERS There are very few things I love more than talking. I thrive on finding conversations on any corner. Chats with my barista? A daily occurrence. Weather-related meanderings with my neighbour? Those are especially frequent. Now and then even my dog tells me to shut up. […]
STORM WATCH
Mother Nature’s summer plans By ALLISON ROGERS I have recently developed a personal interest in the weather. Keeping eyes on weather radars, storm patterns and tracking systems as they approach my locale—I’d classify myself as a real hobbyist-in-training. My interest was furthered by Ontario’s recent whopper of a storm, which killed power at the Media […]
CHANNELING HUMAN NATURE
A mere ounce of care can make all the difference By ALLISON ROGERS This edition of Collision Repair was crafted with a particularly special focus on people. The original idea was to centre the issue around hiring and staff retention— think strategies to keep your staff around for decades—but that quickly shifted focus to a […]
LOOK UP
Leave the Scrooge attitude in 2021 By ALLISON ROGERS It’s the most wonderful time of the year! At least, two years ago, that’s what we would’ve been crooning without a question of whether it rang true. Now, instead, we are bloated with challenges brought on by COVID: material increases, material shortages, rental car woes, wonky […]
MIC CHECK, 1-2, 1-2
How do you lend an ear? By ALLISON ROGERS What’s your take on critical feedback? Are you willing to listen to outside observations, or are you more of the “OPINIONS GO HERE” sign over the trash type? Hint: one of these archetypes will always do better than the other. When it comes down to the […]
EDITOR’S NOTE
JOE RAYMENT In my time with Media Matters and Collision Repair mag, the best part of my job was trekking around to different shops with Gloria Mann—a true force of nature. She’s exclamatory. She’d sworn off swearing but still somehow managed to make “sugarplum!” sound profane. She’d take calls as we made our way toward […]
A WRECKLESS WORLD
Your job is safe in the crash-free future BY ALLISON ROGERS What does a collision-free future look like for the autobody repair industry? At the idea of such a reality, many would imagine the collapse of the sector; no collisions mean no cars to repair. But that’s where you’d be wrong. Honda recently made the […]
