Stay a While: AIA Canada covers consumer trends amid COVID-19
Ottawa, Ontario — The Automotive Industries Assocation of Canada (AIA Canada) says consumers behaviours have shifted amid COVID-19, and some customers want to see certain aspects stick around, even in the post-pandemic era. AIA Canada presented the data in an Oct. 28 webinar, where AIA President J.F. Champagne, Quorus Consulting Group President Rick Nadeau and […]
Numbers Speak: J.D. Power finds drastic pandemic decline in vehicle service market, but aftermarket locations mark wins
Toronto, Ontario — With nearly every industry witnessing sometimes brutal impacts of COVID-19, the autobody repair industry is absolutely no exception—though you already knew that. But numbers speak louder than anything–and we finally have the digits demonstrating what the pandemic-related impacts look like up-close, thanks to the 2021 J.D. Power 2021 Canada Customer Service Index—Long-Term […]
Data Dilemma: Mitchell 1, Snap-on file lawsuit against Autel
Note: A previous version of this article mistakenly accredited the pending lawsuit to Toronto, Ontario — Trouble is brewing in the world of diagnostics as Mitchell 1 and Snap-on launch a lawsuit against Autel. The lawsuit, which has yet to be proven in court, alleges Autel stole information from Snap-on and Mitchell 1. “Autel competes […]
AutoHouse Technologies 2020 Canadian Benchmark Report: Touch Times
Vancouver, British Columbia — AutoHouse Technologies has released its 2020 Canadian Benchmark Report for the collision repair industry, where the company details sales, gross profit trends, cycle times and touch times for the Canadian autobody sector last year. Last week, Collision Repair magazine covered sales, gross profit trends and cycle time. Today, we cover AutoHouse’s […]
Data Demands: Your Data Your Choice petition reaches 25k signatures
Ottawa, Ontario — The Change.org petition created in support of the Your Data. Your Choice campaign demanding consumer access to vehicle data has garnered more than 25,000 signatures. The Canadian campaign advocating for consumer control of vehicle data–which is currently ruled by OEMs–was first announced in November 2020 by the Automotive Industries Association of Canada […]
Data At Your Fingertips: AIA releases new data visualization tool based on 2020 Outlook Study data
Toronto, Ontario – Feel like you’re swimming in spreadsheets these days? The Automotive Industries Association of Canada’s (AIA) brand new data visualization tool could be what helps keep your head above water. Announced in a press release on Wednesday, the new tool from AIA comes equipped with the latest data from the company’s 2020 Outlook […]
THE DATA DEBATE
Access required Among repairers, there is no data debate when it comes to the Your Data. Your Choice movement: a recent survey conducted by Collision Repair indicates more than 90 percent of Canada’s collision community are concerned about accessing vehicle data in the future. When it comes down to who should have access to vehicle […]
Crunching Numbers: LOR decreased slightly in Q4 2020, says Enterprise
Toronto, Ontario — The overall length of rental (LOR) decreased by 6/10ths of a day in 2020’s fourth quarter, breaking a historical upward trend typically seen October through January, according to Enterprise Rent-A-Car’s recent LOR report for the fourth quarter of 2020. As 2020 drew to a close, Enterprise Rent-A-Car analyzed results by province and […]
Kobe Steel: Aluminum plates ‘meet standards,’ claims Toyota
By Tom Davis Toyota City, Japan — October 24, 2017 — Toyota has confirmed in a statement that aluminum plates supplied by Kobe Steel with falsified quality data have satisfied safety and durability standards. Toyota Motor Corporation, which is one of the world’s largest automotive manufacturers, released an update regarding its investigation into the impact […]
Ransomware cyberattacker did not pretend to be Car-Part.com employee
By Mike Davey Hamilton, Ontario — March 14, 2016 — A recent “ransomware” attack on an automotive recycler has increased concerns about cybersecurity in the automotive aftermarket. Ransomware is a type of malicious software designed to block access to a computer system until a sum of money is paid. Usually the demand is accompanied by […]
