Better customer service drives Intact’s new store in Calgary
By Jeff Sanford Calgary, Alberta — February 23, 2016 — The collision repair industry just entered a new era. Intact Insurance has opened a new service centre in Calgary that provides a new level of customer engagement when it comes to collision repair. In an interview with Collision Repair magazine, Mike Van Elsberg, Deputy Senior […]
Rondex to hold customer service training session
By Mike Davey Winnipeg, Manitoba — January 13, 2016 — Rondex has announced it hold a training seminar specific to collision repair customer service representatives. The course was developed by Axalta Coating Systems. The course will take place at Delta Winnipeg Hotel in Winnipeg on Saturday, January 30, 2016. The training lasts a full day, […]
