WHY CAN’T WE BE FRIENDS?
Or, at the very least, get on the same page By ALLISON ROGERS I was recently at an industry training event where multiple verticals of the sector were represented. It was a little like an elementary school dance; distinct groups around the room, speaking in hushed conversations in response to the presentation in front of […]
THE CRUX OF THE MATTER
An open letter to insurance companies Column by TOM BISSONNETTE It’s hard to believe that I have been involved with the collision repair business since 1982! I have seen my fair share of change and challenges: the advent of the unibody vehicle, plastic bumpers, two stage paint products, water borne paints, new metals, composite materials, […]
THE POWER OF CONFIRMATION BIAS
Even the hardest of non-conformists rationalize Column by STEFANO LIESSI I have never been a conformist, especially in my teen years. My mother often said I’m too smart for my own good. She also informed me that my mouth would get me into trouble, along with many other anecdotes. My mother was far more intelligent […]
ROMANS RANKS
Consolidators to continue ‘aggressive’ growth, says annual report The 16th annual Romans Group whitepaper, A 2021 Profile of the Evolving U.S. and Canada Collision Repair Marketplace, is now available. The annual report details the general health of the collision repair marketplace, including a ranking of top franchisors, networks/ banners and independent repair groups. With all […]
OFF TO THE MARKET
Your five-step, budget-friendly marketing guide to achieve successful results in 2023 Column by VENESSA DI VITO Why is it that the phrases “marketing budget” and “collision repair facility” are rarely if ever mentioned in the same sentence? For 60+ years, we as the collision repair industry have constantly put the concept of marketing—and the actions […]
MANAGING THE MACHINES
Meet your new colleague – artificial intelligence By MAX REID Cutting-edge artificial intelligence technology has very quickly found a place in nearly every corner of the modern collision repair facility. For nearly every new tool or piece of software you purchase, somewhere in the instructions is likely a phrase that reads “powered by Artificial Intelligence,” […]
THE SUM OF ALL PARTS
CARSTAR Peterborough’s vision for a united industry Story by MAX REID I’m a second-generation owner, just like many other people in this industry. I started in a family business, went to work on the insurance side as an appraiser for several years, and then started with CARSTAR as a franchisee 20 years ago – […]
CAN YOU BELIEVE THIS?!
BMW’S BFF You’re lying if you say you’ve never talked to yourself. Seriously—have you never rattled off a story or idea while alone in the comfort of your own car? If you’re of the majority, be forewarned; your car may soon speak back to you. BMW unveiled a talking concept car at the Consumer Experience […]
ON THE BRINK
At the minute, it doesn’t pay to consider a career in autobody Column by MEGHAN MCEWEN There are two large forces in play which, together, are wreaking havoc within the automotive service industry. A rapidly aging and exponentially disappearing workforce combined with significant difficulty recruiting young, new talent have already made for dire consequences throughout […]
YOU’RE INVITED
What industry members seek from this year’s soirees Story by ALLISON ROGERS A brand-new year means brand-new events to pencil into your calendar—but what kind of events do industry members truly want to see in 2023? Collision Repair magazine asked readers what kind of event programming they desire from the industry this year. See what […]
