Luehring in Customers: Dave Luehr tackles business growth, customer retention in new article
Toronto, Ontario — Dave Luehr, aka the Sixth Spice Girl, knows what collision repairer customers really really want, and he’s letting shop owners in on the secret in his latest article for Elite Body Shop Solutions. Luehr’s latest piece of wisdom, “What Collision Repair Customers Really Want”, delves into the opportunity being missed by shop […]
To Spite the Fascia: Ford places restrictions on bumper fascia repair
Toronto, Ontario — In an announcement put out by the American automaker last week, Ford has decided to place significant repair restrictions on all of the company’s ADAS-equipped bumper fascias going forward, a move likely to have ramifications felt across all sectors of the automotive industry. “During body repairs that involve front and rear bumper […]
Night Rider: App shows Ontario man’s car was taken for 90-km trip by a Nissan dealership technician
Milton, Ontario — Taking a customers’ vehicle home or out for a test drive is not out of the norm for auto technicians in order for them to assess issues within a vehicle. However, a 90 kilometre trip, late at night, traveling at speeds up to 148 kilometres per hour could be cause for concern. […]
Shuffling the Board: AIA Canada unveils new board members during AGM
Ottawa, Ontario — The Automotive Industries Association of Canada (AIA Canada) held its Annual General Meeting (AGM) yesterday, where the organization unveiled its 2021 Board of Directors. AIA Canada has named Bob Jaworski, president and general manager of Auto Electric Service, as its executive chairman for 2021-22. Jaworski takes over from Susan Hitchon, business development […]
New small business support efforts, luxury tax and more: A look at the 2021-22 federal budget
Ottawa, Ontario — The Liberal government unveiled its federal 2021-22 budget on Monday. Despite numerous promises regarding small business recovery, vehicle electrification, EV battery initiatives and even a luxury tax on high-priced vehicles, the budget does not include any scrappage programs or incentives to purchase new vehicles, EVs or otherwise. Collision Repair has compiled a […]
DREAM this Weekend: Virtual Dent Repair Exposition scheduled for Saturday
Toronto, Ontario — The industry’s first-ever virtual Dent Repair Expo and More (DREAM) is scheduled for this Saturday, April 17. The event will begin at 9:50 a.m. ET (8:50 a.m. CT) and features more than 22 speakers, according to the DREAM website. DREAM was created by Dave Streen and Don Kavanagh as a way to […]
Industry Insider: IAA’s new Merchandising Platform provides a 360 buying approach
Toronto, Ontario — This week, Collision Repair’s Industry Insider sat down with Blair Earle, managing director for Impact Auto Auctions Canada, to learn more about the IAA Interact merchandising platform and how its features can provide trifold—and beyond—benefits to online buyers. Check out this week’s episode to learn more! https://youtu.be/BmijO2yoXB0
Flood Philanthropy: Kwantlen Polytechnic University receives Ford donation
Surrey, British Columbia — Students at Surrey, B.C.’s Kwantlen Polytechnic University (KPU) are rejoicing thanks to damage caused by summer flooding in Ford McMurray last year. Ford of Canada and Surrey’s Dams Ford Lincoln gifted the students two water-damaged models to play with after the vehicles were deemed irreparable. The two trucks are a 2020 […]
Try, Try, Trial Again: ICBC no-fault platform shut down in court by B.C. lawyers
Victoria, British Columbia — Consistently in the crosshairs of critical British Columbians, the Insurance Corporation of British Columbia (ICBC) is in hot water again over its newly introduced no-fault insurance platform that has B.C. trial lawyers calling the model unconstitutional. The B.C. Trial Lawyers Association successfully argued in court that ICBC’s platform, wherein claims are […]
New Toy: CSN St. Clair becomes first Canadian shop with FlatLine GreenTech E5 Dryer
Sarnia, Ontario — The machines are among us—more specifically among the staff of CSN St. Clair in Sarnia, Ontario, as the shop becomes the first in Canada to have a GreenTech E5 Dryer robot installed in their spray booth. With more than 40 years in the automotive refinishing industry, FlatLine is a proven name when […]
