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Speeding up the Claims Process: High-tech scanner helps Calgary weather the storm

Calgary, Alberta — Earlier this month a massive hailstorm hit Calgary, which has now left insurance agencies with the burden of trying to fill thousands of claims for damaged vehicles.

However, DCC Hail, a paintless dent repair network has swooped in to help. The company developed a hail scanner, which scans vehicles and provides a map of every dent on a vehicle.

The scanner turns what sometimes is an hour long job, into a quick, effortless job—taking only a few minutes. 

Kent Cancilla, president of DCC Hail, told Collision Repair that the main benefit of using scanners is: efficiency. 

“It’s just the pure efficiency of having the cars moved through the scanner and collecting the data itself rather than us having a human physically count the dents and photograph them—that’s a little cumbersome.” 

The procedure works like this: a vehicle is driven through the scanner,—which is armed with five cameras to scan every angle of the vehicleand then the system takes a few minutes to analyze and document the damage. 

“We try to use them on 80 percent of all appraisals that we do,” said Cancilla. The scanners have been in place since the beginning of last year where they were first used in a storm in Edmonton.

DCC Hail has eight Hail Damage Scanners, seven of which are transported to wherever hail storms hit. Currently the eighth remains in Calgary, since it was the most severely impacted by the hailstorm. 

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