Toronto, Ontario — In an email sent to its Certified Collision Network (SCCN), as originally reported by Repairer Driven News, Subaru has reaffirmed that asTech OEM compatible scans will need to be configured to the automaker’s standards in order to be used.
Specifically, Subaru told its SCCN that it requires the use of Subaru Select Monitor (SSM) software for vehicle scans and so, does not approve ‘OEM compatible scans.’
In the email report, Subaru affirmed that asTech recently announced a new Rules Engine that informs shops in an OEM-compatible scan is available. Subaru says it will continue to approve asTech remote diagnostic scanning as one of the options for SCCN standards. However, Repairer Driven News further noted that the Rules Engine must be configured to comply with Subaru standards.
Additionally, in the email, Subaru noted that “to remain compliant with the Subaru standards, a rule must be requested through asTech customer service for all instances performing either a pre-or-post-scan on 2004 or newer Subarus, with the scan type set at ‘OEM Required’ regardless of any additional rules as set by DRPs or other providers. Once completed, the rule will be updated by the Rules Engine team within 48 hours.
Subaru stated that the Rules Engine can then be configured by calling asTech customer service at 888-486-1166 and choosing option two. The shop will need to provide information such as shop name, address, phone number and device serial number (SN#).
“Shops using the asTech All-In-One device may need to supply additional documentation to justify procedures or pricing that deviates from those provided,” the email stated.
For more information about the asTech Rules Engine, click here.
