Quebec City, Quebec — A Quebec class-action lawsuit—originally filed in May 2023—over alleged quality issues with the paint on older Hyundai models is seeing renewed support, with complaints having been filed from countries such as the United States and Australia.
The suit was originally brought forth by Michel Allard, who bought a used 2017 Hyundai Elantra in June 2019 and who reported noticing the paint on the hood lifting in huge sections only three months after his purchase.
While a dealership repaired the issue free of charge at the time, Allard returned in 2022 once the paint again started flaking off the vehicle’s roof and fender.
Repairs were initially estimated at $4,581.52 to cover the issue and a review of the vehicle also indicated the presence of rust.
The original lawsuit further specified that the vehicles reportedly affected were painted with “white” or “pearl white” paint and assembled by Hyundai Motor Company in Alabama, United States.
Over the course of continued issues with Allard’s vehicle, the automaker stated that these kinds of coating issues are ‘uncommon,’ however, now, more consumers via Facebook groups and other online channels have continued to report issues.
As originally noticed by Driving.ca, a second Canadian lawsuit regarding poorly applied paint was filed by Cabinet BG Acocat Inc. on behalf of Ronald Shanks of Sainte-Anne-de-Bellevue, Quebec in May 2024.
In response to continued issues, Hyundai has since stated that “to support customers with these atypical occurrences, Hyundai Canada has extended its regular three years/60,000 kilometers coverage on paint for certain models and colours, particularly those with white or pearl white finishes to five years with no mileage limit in some cases. Owners experiencing paint issues are advised to visit their local dealership or contact the Hyundai Help Center at 1-800-268-9958.”
