Motorists in southern BC city can now access advanced glass repair and replacement services closer to their home
Kelowna, one of the fastest growing cities in western Canada, has become the latest location to offer NOVUS Glass’ world-acclaimed glass repair and replacement services.
NOVUS Glass Kelowna joins Fix Network’s impressive global portfolio of locally owned and operated aftermarket franchise centres across the world. The centre’s operations manager, Scott Maciag, has been associated with an automotive dealership in the past and spent the past 12 years in the glass repair and replacement business.
“When I started with the Kelowna Chevrolet dealership, I saw the opportunity to move our glass repair and replacement services in-house rather than outsourcing this task,” Maciag says. “This allowed quality service and quicker turnaround time. NOVUS Glass was our unanimous choice to partner with and we are benefiting from Fix Network’s franchise support and their strong relationships with insurances companies.”
Located at 2343 Leckie Rd, NOVUS Glass Kelowna is a state-of-the-art facility featuring the most advanced equipment, a fully trained team of skilled technicians and customer service specialists. Spread over 11,500 square feet, the shop is close to the group’s auto dealership, Kelowna Chevrolet, which has been operating in the area since the 1960s.
“We are well supported by our dealership, and we strive to give the best customer service we can,” Macaig says. “We pride ourselves on offering a positive customer experience and setting the best standards in the industry. This ensures that we have repeat customers and new customers through recommendations and word of mouth.”
NOVUS Glass invented windshield repair almost 50 years ago and continues to innovate glass repair and products. With proprietary resins, tools and techniques that restore to the highest level of optical clarity in the business, NOVUS Glass outperforms all others in chip and long crack repairs—often over 12 inches long—with all repairs guaranteed.
“We’re extremely pleased to welcome the NOVUS Glass Kelowna team to the NOVUS Glass family,” says Chris Peterson, Regional Vice-President (Western Canada) for Fix Network. “Their commitment to offer high-quality glass repair and replacement services will benefit all NOVUS Glass customers in Kelowna’s thriving community. We will continue to support their growth with our operations, management, and marketing tools.”
NOVUS Glass is part of Canada’s largest automotive aftermarket services network with over 75 points of service nationwide. As a longstanding trusted brand, NOVUS customers have come to rely on the experts for their windshield repair and replacement needs. With their Repair First, Replace When Necessary® commitment, NOVUS Glass can repair more windshields with greater optical clarity and structural integrity than any other system in the industry and guarantees repairs for the life of the windshield. With over 1,300 points of service worldwide NOVUS continues to lead the industry in glass repair and replacement.
