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News from Automechanika: Axalta launches Axalta Nimbus customer experience platform with a Canadian connection

Ajax, Ontario — Axalta today announced the launch of Axalta Nimbus, a new global customer experience platform for Axalta refinish customers.

Patricia Morschel, vice president of marketing and commercial operations for Axalta global refinish, demonstrated the new technology live at Automechanika Frankfurt on Tuesday morning.

Darryl Simmons, publisher of Collision Repair magazine, and Logan Macpherson, Axalta’s director of customer experience and digital applications. Macpherson, a Canadian based out of Axalta’s Ajax, Ont. office, led a global team to develop Axalta Nimbus.

Set to go live early 2025 in North America, Axalta Nimbus is designed to provide a cohesive end-to-end experience for Axalta customers across the globe, which operates in 120 countries with more than 80,000 customers globally. With Axalta Nimbus, customers can access colour retrieval, product ordering, inventory management, training resources and support. This new technology seamlessly connects customers to Axalta’s portfolio of tools and resources to improve efficiency, enhance productivity, boost performance and maximize profitability. Logan Macpherson, Axalta’s Ajax, Ontario-based director of customer experience and digital applications for global refinish, led a global team to develop the system and bring it to fruition.

“By working together in a single platform, comprehensive business insights provide actionable data that help owners and managers make informed decisions to increase profitability and performance,” said Morschel. “Axalta Nimbus is easy to use with an intuitive user interface for increased efficiency and customizable capabilities based on business need.”

“Axalta Nimbus enables our customers to do business smarter,” said Troy Weaver, President of Global Refinish at Axalta. “This industry-leading technology was designed based on the end-to-end process of how our customers work and reaffirms our commitment to not only be a leading coatings manufacturer but also a business partner dedicated to helping our customers improve productivity and profitability through technology and innovation. We are very proud of Axalta Nimbus and look forward to the impact it has in the market.”

With Axalta Nimbus, customers can access Axalta Nimbus Color, Catalog, Stock, Store, Insights, Academy, and Support. Axalta Nimbus Color leverages proprietary algorithms to find, sort, and return accurate colour formulas and powers the Axalta Irus fully automated, digital colour management process.

Managers can review real-time consumption data and inventory management with Axalta Nimbus Stock and replenish inventory directly through the Axalta Nimbus Store. Axalta Nimbus Insights help refinish customers improve business performance using customizable dashboards and key performance indicators to drive informed business decisions.

To learn more about the full features and benefits of Axalta Nimbus, visit www.refinish.axalta.eu/nimbus.

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