North Richland Hills, Texas — January 26, 2017 — The Automotive Management Institute (AMi), has announced the addition of several new online courses for the collision repair segment. These newly released courses provide credit toward the organization’s Collision Repair Segment certificates and professional designations.
• Customer Service Certificate
• Accredited Automotive Office Manager (AAOM) professional designation
• Accredited Automotive Manager (AAM) professional designation
• Accredited Master Automotive Manager (AMAM) professional designation
AMi has also announced two soon to be released courses: Accredited Collison-Repair Estimator (ACE) and Accredited Master Collision-Repair Estimator (AMCE) professional designations.
The new online courses include:
• Frank Terlep’s How to Market, Sell and Service Today’s “Connected Customer”
• Daren Fristoe’s Effective Interviewing Techniques
• Daren Fristoe’s Managing Conflict
• Steve Beck’s Time Management
These courses become part of the list of over 100 online courses hosted by the Automotive Management Institute’s “MyAMi” Learning Management System. The catalogue of online courses include course content from other well-known industry professionals such as Mike Anderson, Mike Cassata, Mark Claypool and Frank LaViola. In addition to online courses, AMi recognizes over 250 live instructor-led courses being taught across North America for AMi credits.
To access online courses, go to amionline.org, click the “MyAMi” login button and set up a professional profile account. Choosing your industry segment and certificate or designation to pursue will create your personal home page, highlighting what courses are available as well as historical AMi training credits you may have received.