A PROUD FIRST
Big things are happening south of Thunder Bay, as multi-generational shop owner and former Collision Repair cover star Roy Pelletier revealed that his facility will soon become the fifth Intact Rely Service Centre in Ontario—and the very first on First Nations territory. While preparations for the rebrand and eventual relaunch of his business are underway, Pelletier says that a certain amount of goodwill was formed with Intact just from a simple visit to his home. “We had the head of the Rely network and the v-p of supply chain come to visit, spend some time on the First Nation and look over our operations,” he told Collision Repair over the phone. “It was a big step for somebody from the high-level management of an insurance company to come out and visit us for the first time in the 50 years we have been here.
AVIVA ON BOARD
Aviva Insurance has officially thrown its hat in the ring, announcing the opening of its first Aviva AutoCare Centre in North York. Aviva says that it has its preferred vendors on board to equip this new chain of repair facilities, with the aim of providing the fastest, most convenient repair solution to its customers, according to the press release. This first location in North York is just the first in what Aviva is hoping will be a nationwide network, with plans to open more Toronto-area shops, in addition to Alberta, by the end of the year. The company goes further to say that these new facilities “have been refurbished with the environment in mind, with the use of more sustainable materials including energy efficient lighting, eco-friendly window coverings and native plant gardens,” according to the press release.