Toronto, Ontario–GEM-CAR has announced that Kevin King has been appointed as the new vice president of operations for the company.
An industry veteran of over 30 years in the automotive sector, King is acclaimed for his involvement in developing the distribution network at CARQUEST as well as his field skills in auto body work over his career.
“My challenge is to develop an operational Centre of Excellence to grow the customer base from over 2,000 workshops to over 10,000 within five years. After all, implementation and after-sales support are the two key issues for this growth. My goal is to complement the team with experienced customer service professionals. My challenge is to transform the corporate culture to train coaches who will also be able to assist shop owners in improving their profitability and sales,” King said.
“Over the years, I have developed an exceptional experience on GEM-CAR that I intend to use to improve the level of service of GEM-CAR. Working with parts and tire distribution networks such as franchises and mechanical shop banners.”
