FIX NETWORK CANADA IS GROWING

Evolving to meet aftermarket car care needs of today and tomorrow.

FIX Network Canada is continually growing – the number of shops, our team and, of course, our expertise. With more than 500 shops in Canada dedicated to providing collision, mechanical and glass repair coast-to coast, we are also proud of our global network expansion in Europe, Mexico, Saudi Arabia, Australia, and the US markets. 

Similar to many industries, 2023 is shaping up to be a year still defined by recovery as supply chain restrictions relieve themselves and other post-pandemic stabilization continues. Amidst ongoing change, FIX Network Canada’s collision aftermarket care service is well positioned to embrace the advantages of keeping pace with the changing requirements from our industry partners including insurance providers, OEMs, and of course, customers. 

For our FIX Auto and ProColor Collision repair centres, there are two key evolving realities that intersect which we are undergoing detailed business readiness planning—electrification of the fleet and human capital requirements. The new tech requires technicians trained in the newest processes. 

“We work hard to support our network (strategic partners?) partners in their day-to-day operations;’ Sylvain Seguin, president FIX Network Canada, said. “We provide a total value chain that supports our franchisees’ responsiveness to customer demands but also helps us plan a roadmap to address emerging trends that require responsive and long-term business planning.” 

POWERING OUR FRANCHISE NETWORK 

Human resources and changing technology were top of mind during our 2023 Evolution regional meetings held in Mt. Tremblant; Quebec City; Halifax, NS; Mississauga, ON; and Calgary, AB. Attended by nearly 450 of our franchisees, suppliers, vendors, and other strategic partners, these meetings provided business updates, networking opportunities and insights about key trends affecting our industry. 

Addressing the labour crunch is not unique to our industry and is ready present. Across our business, we focus heavily on the employee experience and that is especially true at the frontline. The technicians of today will hopefully be our shop owners and FIX Network leaders of tomorrow, helping to move the business forward in meeting market trends and demands. We are focused on the total employee experience, from recruitment, training and retention. 

The power of our network impacts local economic and employment opportunities. Equally is our Network’s impact on the communities where we work and live. Our strategic partners came together in a big way to support one of our national charitable partners, the Ronald McDonald House Charities (RMHC), blowing past our fundraising goal. We are proud and humbled to have raised more than $125,000 at our Evolution tour stops as well as through in-shop promotions—all to support the amazing work of RHMC which is integral to families in their greatest time of need. 

“It is incredible that our Network franchisees show up in this way all year long for many different charitable organizations,” Sylvain said. “We are a global network with huge local impact and a passion for supporting our communities and neighbours.” 

In the current automotive aftermarket, being part of the FIX Network is a competitive advantage. The value chain we provide includes sales, operations and marketing expertise and supports our owners so they can focus on the day-to-day shop operations and invest their time in delivering the best customer experience. Through events like annual meetings where we share insights to emerging trends affecting their business—like servicing electric vehicles, attracting and retaining top talent and building teams that support their business continuity—we strive to drive long-term value at the shop level and across our industry.