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Claims in the Cloud: Mitchell announces glass claims and repair management solution for U.S. customers

Toronto, Ontario — Mitchell International has announced the availability of the Mitchell Cloud Glass solution, a glass repair and replacement system that directly links OEM repair procedures found in the Mitchell TechAdvisor database to National Auto Glass Specifications (NAGS). 

This service is designed to help save technicians time and to help ensure proper and safe repair of vehicle windshields, including those involving Advanced Driver Assistance Systems (ADAS). This can be accessed from any internet-enabled device and schedule jobs, process work orders, generate invoices, track performance and receive payments from insurance partners and customers. 

Through the service insurers can easily connect with their glass service providers and policyholders using a branded website. They can also manage claims compliance, auditing, reporting and workflow functions. 

This service is also linked with Intuit QuickBooks Online to streamline accounting and UpdatePromise to securely process credit card transactions. 

This solution is only available to customers in the United States. For a limited time, customers will also receive substantial discounts for QuickBooks Online and UpdatePromise capabilities. Additional information can be found on the Mitchell website.

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