Toronto, Ontario — AirPro Diagnostics has announced the company’s official launch of its 24/7/365 service to the automotive aftermarket worldwide.
“Knowing the importance of timely service to the repair community, we want to make sure whenever there is a need, we are there,” stated Josh McFarlin, AirPro Diagnostics vice president of strategic business operations. “AirPro has consistently delivered industry-leading service and industry-first solutions to the repair community to increase shops’ efficiency and lower their costs while reducing cycle time with OE level repairs.”
In 2016, AirPro launched its Evergreen Warranty policy to ensure shops would have the latest hardware available at no additional cost, and that its tool would never become obsolete. In 2017, the company announced its coveted 10-Minute Response Pledge to provide service promptly when shops need it. The launch of the 24/7/365 service is the natural next step in the company’s commitment to providing cutting-edge technology and service to repair facilities throughout the US and Canada.
“As an AirPro user we are thrilled they have taken this important step to ensure we have access to their technician’s skills and services at all nine of our locations, any time we need it,” stated Jim Huard, director of operations at Fix Auto—ACAB Automotive Group. “We work hard to meet our customers’ expectations and often that includes putting in some extra hours to complete their repairs. Knowing that AirPro is there when we need them gives us additional peace of mind.”
AirPro is backed by a team of experienced OEM and factory-trained diagnostic technicians who are trained on collision dynamics and deliver services within the 10 Minute Response Pledge. The AirPro scan tool and system meets vehicle manufacturer requirements by having OEM licensed software and scan-tool hardware resident or ‘local’ to the vehicle. ORION, AirPro’ s cloud-based diagnostic management system, is the hub by which all services are delivered.
Further, all scans and screen sessions are recorded and stored in the cloud. This unique combination provides the automotive aftermarket with reliable, efficient and accurate scanning, diagnostic and calibration solutions to deliver vehicle repairs that meet the highest levels of quality and safety standards in the industry.
For more information on AirPro Diagnostics, visit airprodiagnostics.com.
