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Like a Good Neighbour: State Farm to pay $2 million fine for underpaid claims in Montana, U.S.

Montana, United States ⁠— Insurance provider State Farm will pay a US$2 million settlement following a two-year investigation by the Montana State Commissioner of Securities and Insurance (CSI) into the insurer’s claims handling practices. The investigation revealed that State Farm had underpaid some drivers who had been in accidents with State Farm’s insureds from November […]

Snowstorm Surges: ICBC claims increased by 160 percent following extreme winter weather

Victoria, British Columbia — The Insurance Corporation of British Columbia (ICBC) has experienced a surge in insurance claims following the recent bout of extreme winter weather conditions in the province this month. The insurance provider specifically saw 3,500 claims on January 11, a 160 percent increase from the average 1,300 claims per day, according to […]

Faking It: Manitoba Public Insurance unveils top claims fraud cases in 2023

Winnipeg, Manitoba — To close out 2023, MPI has created a list of some of its most ridiculous attempts at insurance fraud claims for the year. According to MPI’s Special Investigation Unit (SIU), auto insurance fraud in Manitoba costs more than $50 million every year. In 2023, the SIU closed more than 3,000 investigations of […]

Proactive Plan Proposing: Financial Services Regulatory Authority of Ontario announces installation of Auto Insurance Supervision Plan

Toronto, Ontario — The Financial Services Regulatory Authority of Ontario (FSRA) is releasing its first Auto Insurance Supervision Plan to promote public trust between drivers and insurers. The plan, which will come into effect beginning January 2024, includes three key areas of supervision for auto insurers over 15 months. These key areas include sale and […]

Insurer Report Card 2023: Time for collision repairers to grade Canada’s insurers

Toronto, Ontario — It’s the most wonderful time of the year–for some, at least. It’s once again time to put on your grading caps and submit your feedback on Canada’s automotive insurers! In this annual Insurer Report Card, we’re asking members of Canada’s collision repair community to hear their feedback on working alongside insurance adjusters […]

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