Balancing the Books: Intact sees decrease total loss severity, Q3 2021
Toronto, Ontario — Intact Financial Corp. reported its Q3 2021 financials last week, where the auto insurer said it maintains a mid-80s combined ratio on its Canadian personal auto business, with a slight decrease in the severity of total losses. Intact said, for the third quarter of 2021, the severity of claims on auto physical […]
Holy Hail: Regina’s summer hailstorm spurs $90 million in claims, 11,000 auto claims
Regina, Saskatchewan — An Aug. 31 hailstorm that pummeled the Regina, Sask. area has resulted in 11,004 auto claims, according to Saskatchewan Government Insurance (SGI). In the city of Regina alone, SGI received 8,390 auto claims. Thus far, total damages calculated will likely cost more than $90 million, says SGI. Jonathan Bergen, the owner of […]
Repairers Give the Grades: Share your thoughts on Canadian insurers
Loading…
Finding the ‘Sweet Spot’: Customers still crave human interaction in claims
Toronto, Ontario — Despite the uptick in virtual claims amid the COVID-19 pandemic, consumers still crave human interaction in their claims interactions, according to an April 2021 report from LexisNexis Risk Solutions. “No matter how great the technology is, consumers still want human touch when they need it,” reads the company’s whitepaper. “Consumers appreciate the […]
Vive le Verdict: Quebec estimator sees ‘total victory’ following insurer complaint
Trois-Rivières, Quebec — Trois-Rivières, Quebec-based estimator Stéphane Lachance can breathe a sigh of relief after a lengthy deliberation process regarding a complaint Intact Insurance filed against him last year. On September 14, the Mouvement Carrosiers Quebec (MCQ) announced a “total victory” for Lachance, who had recently seen his Certificate of Qualification revoked by the Groupements […]
Electric Allowance: Saskatchewan EV tax effective Oct. 1, 2021
Regina, Saskatchewan — Saskatchewan Government Insurance (SGI) is collecting the newly introduced $150 electric vehicle road-use fee on behalf of the Government of Saskatchewan for any registrations effective Oct. 1, 2021, or later. This annual fee is due at the time of registration/renewal. The fee will be used to help maintain Saskatchewan’s roads and highways. […]
Subro’s Start: Tractable launches AI Subro, solution for auto insurers to recover loss and reduce loss ratios
London, United Kingdom — Tractable launched AI Subro last Friday, touting the product as “a new solution that will help US auto insurers resolve subrogation tasks with AI.” AI Subro digitizes and accelerates many of the tasks involved in subrogation – the process by which insurers legally pursue third parties that have caused losses to […]
United Front: Your Car. Your Data. Your Choice. gains attention from insurers
Toronto, Ontario — The ongoing issue of vehicle data ownership within the automotive aftermarket between manufacturers and car owners has also has caught the eye of insurers. There is currently a campaign called “Your Car. Your Data. Your Choice.” which was created by the automotive aftermarket to gain support in the effort to put the […]
The Gecko Gets Thinkin’: GEICO to use Tractable AI in estimates
Maryland, U.S. — Geico—the no. 2 auto insurer in the United States—will use Tractable AI Review photo estimating to re-check estimates, according to a press release from Tractable. “GEICO customers know us for our speed of service and value,” GEICO CEO Todd Combs said in a statement Wednesday. “Tractable’s artificial intelligence solution delivers both, helping […]
A Mass-ive Remark: Massachusetts association slams DRPs in position statement
Boston, Massachusetts — The Alliance of Automotive Service Providers of Massachusetts (AASP-MA) has issued a statement confirming it will represent both direct repair program (DRP) and non-DRP shops, while simultaneously calling DRP conditions a “detriment to [the] industry” in its position statement. “AASP-MA is a pro-consumer association representing all collision repairers and mechanical repair shops, […]
