THE STRUGGLE IS REAL, BUT IT DOESN’T NEED TO BE
Supporting future repairers is an industry-wide effort Column by STEFANO LIESSI I have been affiliated with the Skills Alberta competition for eight years now—ten if you include the years of having students participate. This year was different for me, an awakening in ways you could say about the need for continued industry support. For those […]
ON PURPOSE
The glue that holds a team together Column by JAY PERRY Purpose is what unites us. We don’t have to agree on everything with everyone in our lives but where these lives intersect is in purpose. Think about any group you belong to, past or present. There was a purpose in the formation of that […]
WRECK TECH
Considering the use of AI in collision repair Story by SARAH PERKINS It’s no secret that precision and efficiency are paramount when it comes to collision repair. Whether it’s a minor fender bender or a major collision, every repair demands a meticulous attention to both detail and skill. However, with the advent of artificial intelligence […]
COLLISION REPAIR CARE
Tips for creating exceptional customer service Success in the collision repair industry hinges not only on technical expertise, but on effective customer service. With vehicles being a significant investment for individuals, the process of collision repair can be stressful and emotionally charged. As a result, adopting best practices in approaching customers is crucial for fostering […]
MONTEITH ON A MISSION
William Monteith is bringing Ontario’s Zenetec Collision to new heights Story by ALLISON ROGERS William Monteith has spent his days in collision centres since he was a kid, sweeping floors and doing odd cleaning jobs at his father’s collision centre in Barrie, Ontario. Martin Monteith opened Zenetec Collision Centre in 1992. Today, under William’s leadership, […]
TO TIM MORGAN
Industry veteran Tim Morgan has been immersed in the industry for nearly five decades. “I started in this industry when I was 15. I’m 62 now, so you do the math,” he joked to Collision Repair. A pillar of the collision repair industry Story by ALLISON ROGERS Tim Morgan’s mind is a library of collision […]
THE EXPERT EDGE
AkzoNobel event focuses on profitability, human resource efforts, four-day workweek and more Story by ALLISON ROGERS AkzoNobel hosted approximately 400 industry attendees at its Collision Industry Experts Event (CIEE) in late April. The crowd of North American collision repair leaders gathered in sunny Orange Country, California to focus on topics of the future centering around […]
FOR WORLDWIDE CONSIDERATION
Canada’s insights for IBIS Global Focus report Story by ALLISON ROGERS As the Canadian media partners of the International Bodyshop Industry Symposium (IBIS), Collision Repair magazine was once again asked to provide a Canadian perspective on the industry. The IBIS Global Focus Report brings market intelligence from its industry parnters, gathering data insights and anecdotal […]
A GLOBAL PERSPECTIVE
Repairers share insights at IBIS Global Summit in Rhodes, Greece Michael Macaluso was the recipient of the Lifetime Achievement award for his extensive contributions to the industry. Story by DARRYL SIMMONS The International Bodyshop Industry Symposium (IBIS) held its flagship event, the IBIS Global Summit, in mid-May. This year’s event had the stunning backdrop of […]
A CENTURY CELEBRATION
Regina Autobody celebrates 100 years of collision repair service The story of Regina Autobody (R.A.B.) first began all the way back in 1924 through the vision of Russ Karels who opened the first dedicated collision repairer in Western Canada. Flash forward one hundred years later and, while the auto repair industry may look very different, […]
