CAN YOU BELIEVE THIS?!
MIRROR, MIRROR The penny tread-checking trick won’t work here. The original poster specified that the vehicle owner had to sign a waiver to release the car back into their care. What’s better, yet—it was clearly pouring rain that day. INSTANT DRIVE-THRU Some people like car shopping, but two people took it literally when they drove […]
INSURANCE NEWS
BATTERY STATUS Canadian repairers are becoming more capable when it comes to complex EV repairs, according to the debut “Plugged-In: EV Collision Insights” report by Mitchell. The Canadian collision industry has seen EV repairable claims frequency rise to a rate of 2.26 percent in Q4 2022, along with the average percentage of EV parts repaired, […]
OEM NEWS
GONE TOO SOON Tesla has been talking big about its in-house insurance platform recently, but some recent reporting from Reuters has found that far too many of the electric automaker’s vehicles are turning up as salvage prematurely. In a compilation of 120 Model Y vehicles found on salvage auction listings, Reuters found that a “vast […]
BUSINESS NEWS
AKZO’S ASCENSION AkzoNobel reported its Q4 2022 and full-year 2022 financial results in early February, reporting increased revenues driven by price increases. The company reported a 13 percent revenue increase for 2022, compared to 2021. Pricing was up 14 percent. Operating income for the year was reported at €708 million (2021: €1,118 million), resulting from […]
TECHNOLOGY NEWS
TESLA TAKESIES-BACKSIES The U.S.’s National Highway Traffic Safety Administration (NHTSA) decided Thursday that they have finally had enough when it comes to Tesla’s Full Self-Driving software, ordering a recall of 362,000 from U.S. roads, which covers 2016 to 2023 Model S and Model X, 2017 to 2023 Model 3 and 2020 to 2023 Model Y […]
INDUSTRY NEWS
HIGH TECH TASK FORCE Chaired by top executives from industry leaders like Rivian, Lucid Motors and the Automotive Recyclers Association (ARA), those who choose to join CIECA’s new electric vehicle and battery committee will surely be in good company, as the organization devises its path forward for the emerging field. CIECA says its new committee […]
THE POWER OF PROCOLOR COLLISION
Join the global brand with a local touch Customer satisfaction is key to the success of any business. So, too, is establishing standards to navigate operations, support the customer journey and grow. But it’s also important to stay nimble and respond to change. The automotive aftermarket isn’t excluded from this. But it adds peace of […]
PEOPLE ON THE MOVE
JIM SAVAS | SPANESI AMERICAS Spanesi Americas announced that marketing master Jim Savas of Savas Communications has joined the team and will work as a marketing consultant with the repair equipment manufacturer. Savas has more than 40 years of experience representing industry-leading brands like Hot Rod, MotorTrend and National Speed Sports News, including the past […]
KEEP CURRENT
The number of electric vehicles (EVs) on Canadian roads is growing. About 95 percent of the Canadian vehicle parc remains gasoline-powered, according to 2022 numbers from Statistics Canada, but small waves are starting. In other words, it’s time to decide whether your collision centre will stay current or fade into obsolescence as we stride into […]
Reach Report
The formula for measuring your marketing ROI Column by VENESSA DI VITO The fact that collision repair facilities have a lot on their plate comes as no surprise. After all, they need to keep their customers happy, remain competitive with industry KPIs, and source and retain employees in a very competitive environment. No wonder it’s […]
