THAT’S INCLUDED IN THE COST OF DOING BUSINESS
Nice try—no, it’s not Column by STEFANO LIESSI As we look, this month, at finances, I will keep this article a bit shorter as I don’t want to repeat the same points I have in the last piece I wrote, and at a recent conference I spoke at. To this point, I will only reiterate […]
RESPONSE VS. REACTION
Hold your fire—think it through Column by JAY PERRY It’s easy to become upset with circumstances presented within our day. Mature leaders know that they simply cannot give into the temptation of blowing up at someone. We must respond as opposed to react. This is a very difficult task for a leader as there seem […]
THE ONE-STOP SHOP
On the road to profitability, stay in your lane Column by JOHN MARLOWE Our industry is going through a very interesting time. Consolidation, OE certifications, electrification….so much is happening at the exact point where our shops have largely run out of capacity. Customer wait times are weeks out—or longer! Parts issues, while improving, are still […]
FLAUNTING THE FUTURE
Brett McNeil of 3M Automotive Aftermarket. Constantino Uliano, Spanesi Americas Gilbert Cormier, PPG Canada (right upper photo). Art Ewing, BETAG North America; Tom Bissonnette, SAAR; Scott Kucharyshen, Saskatchewan Polytechnic; Dave Flockhart, BETAG North America (right lower photo). Latest in products, tools and training at the Auto Electric Service Show Story by ALLISON ROGERS Held every […]
MEETING IN MOOSE JAW
Saskatchewan Association of Automotive Repairers prove that teamwork makes the dream work Story, photos by ALLISON ROGERS The Saskatchewan Association of Automotive Repairers (SAAR) got a head start on spring, hosting its seasonal conference on February 10 and 11, 2023. Attended by more than 100 industry representatives and hosted at the luxurious Temple Gardens Hotel […]
A FORUM TO REMEMBER
Canadian Collision Industry Forum hosts Toronto event Story, photos by ALLISON ROGERS It had been three years—nearly to the date—since the Canadian Collision Industry Forum (CCIF) hosted its annual event in Toronto. It was clear from attendance that the industry had missed the event. The sold-out event kicked off with a networking reception, where guests […]
WISE BEYOND HIS YEARS
Marcus Newman proves that ideas beat age in collision repair Story by MAX REID As we all surely learned from a popular TV ad campaign about taco shells, sometimes we need to look to our young people for the solutions that may go unseen by aged eyes. Consider the little girl who first thwarted the […]
By the numbers
Crash course on capital cost claims Story by ALLISON ROGERS We get it—equipping your collision centre with modern equipment is a daunting task. The often-enormous price tags, the training associated with a new tool, making space for a machine…it’s a whirlwind to even consider a new addition to your production floor. New tools pop up […]
TEN YEARS OF TONG
Rick Tong honoured for decade of service with Uniparts O.E.M. Canada Story by ALLISON ROGERS and MIKE KAPLANIAK Achievement and success do not happen by accident. Being in the collision industry, you could say accidents help; but in the case of Rick Tong at Uniparts O.E.M. Canada, it was all hard work and dedication. Uniparts […]
EAST COAST EXPO
Collision community gathers for a lucky St. Pat’s weekend in New Jersey Story by MAX REID As the North American automotive aftermarket collectively wakes from winter hibernation it would appear that enthusiasm for industry events has not waned one bit, as the AASP/NJ’s Northeast 2023 Automotive Services Show went off without a hitch on St. […]