CHEERS TO 20 YEARS
We’re an industry determined to develop BY JAY PERRY I’ve written about the resilience and humanity of the industry in past articles. It is heartwarming to see what business leaders have done thought the past year and half—but I also want to pay tribute to what has happened in our businesses over the past 20 […]
WITH AGE, COMES WISDOM
The only guarantee in life is change BY STEFANO LIESSI Many years ago, a close friend of mine — who has an acute attention to mechanical detail, and ability to dig out a root cause of an issue on almost anything, including a slightly clogged check ball valve in the valve body of a GM […]
A TOAST TO COLLISION REPAIR MAG
Darryl Simmons took a chance—and we reap the rewards BY TOM BISSONNETTE I can remember the first time I heard about Collision Repair magazine (CRM). I was at a CCIF meeting in Toronto, and I ended up at the meeting after the meeting (in the hotel lounge) sitting at a table with Darryl Simmons and […]
I SEE THE LIGHT
Coming out of the tunnel and into greatness BY STEVE KNOX I’ve now seen it, and there is a light at the end of the tunnel. As I sat down at my computer and started writing this column, I felt like I was driving a car with no steering wheel. There I was, trying to […]
Get Off Your ADAS – There’s no time to procrastinate proper calibration
If you lack a technician skilled in ADAS calibration and repairs, your business is a ticking time bomb. With 87 percent of new models today incorporating advanced safety technologies and visions of mandatory automatic emergency braking, there is simply no time left to delay training. Are you ready to repair these technologies? More importantly— are […]
The Industry Today – 20#1 to 20#3
Collision Repair 20#1 SEE ORIGINAL RON AND MANDY ALBERTS CARSTAR ST. STEPHEN It’d be difficult to find a better small-town collision shop than CARSTAR St. Stephen, and by extension, better owners than Ron and Mandy Alberts. The collision repair power couple represent a convergence of so many of the best values that our industry has […]
The Industry Today – 19#1 to 19#6
Collision Repair 19#1 SEE ORIGINAL KATE AND ANDREW TAPLEY FIX AUTO STRATFORD Pivoting has been the name of the game for Kate and Andrew Tapley at Fix Auto Stratford since they starred on our cover in January 2020—just before the pandemic reached Canada. Kate and Andrew have a long history in the automotive aftermarket, beginning […]
The Industry Today – 18#1 to 18#6
Collision Repair 18#1 SEE ORIGINAL MARY MONARDO COLLISION REPAIR EXPERTS Mary Monardo has been owner of her 3,000 sq. m. bodyshop in Vaughan, Ontario, Collision Repair Experts since 1992, and since being on the cover in 2019 she says that she is proud at how far she has come, especially being a woman in the […]
The Industry Today – 17#1 to 17#6
Collision Repair 17#1 SEE ORIGINAL MICHEL AND VALERIE VERRONEAU FIX AUTO SHERBROOKE EAST Since Valérie Véronneau, owner of Fix Auto’s Coaticook and Sherbrook East shop locations in Quebec was last featured on the cover, the shop has surmounted some impressive milestones. Like her father, Michel Verroneau, who was one of the first ten repairers to […]
The Industry Today – 16#1 to 16#6
Collision Repair 16#1 SEE ORIGINAL IANN LADD AND PETER CHAVEZ CARSTAR LC GROUP Ian Ladd of CARSTAR LC Group is no doubt an expert on building businesses from the ground up, while maintaining a foundation of interpersonal trust intact the whole way through. “I’ve been in the automotive business since I was 15 years old,” […]