Editor’s Log: IBIS clears the fog-of-war in OEM-insurer conflict
Toronto, Ontario — April 2, 2020 — Despite being its first foray into the world of live online broadcasting, the 2020 International Bodyshop Industry Symposium in the United States of America was a staggering success. Especially so when it came to its coverage of one major issue– the increasing involvement of OEMs in the auto […]
Opinion: Come together, right now (over COD)
What follows is a letter I received from a well-known member of Canada’s collision sector about new cash-on-demand requirements for obtaining parts from repair facilities. As the publisher of Collision Repair, I frequently receive letters containing views that might harm the writer’s reputation to be attached to. This magazine is proud to be a platform […]
Editor’s Log: AIA’s Champagne toast
Toronto, Ontario — This week, AIA Canada has proven its value to the auto aftermarket–in spectacular style. AIA president J.F. Champagne should be commended for his work securing British Columbia, Quebec and Ontario auto repair facilities as essential services that may remain open during the coronavirus crisis. Not only will the move make it easier […]
The Volume Vice: Improving KPIs means investing in front-end processes
By Kelly Roberts North Bay, Ontario — Handling high volumes of business can be a bit like lifting heavy weights. A significant amount of volume is good—if you have the bulk to handle it. In fact, it is a clear sign that your business is doing something right. It feels amazing! And just like weightlifters, businesses […]
Sharing is Caring: Swapalease.com’s Scot Hall on car-sharing
By Scot Hall, Executive President, Operations at Swapalease.com Automotive Mobility-as-a-Service and other new forms of transportation such as ridesharing continue to captivate consumer audiences and intrigue the greater automotive industry. Executives are taking the idea of mobility seriously and figuring out how to not only coexist with mobility/subscription programs, but they’re pondering programs of their […]
Editor’s Log: Our Health in Your Hands
By Gideon Scanlon Toronto, Ontario — In early March, the World Health Organization announced that the Coronavirus was no longer an epidemic. It had become a pandemic. In their professional assessment, nowhere would be safe. Shortly afterward, governments across the world announced plans that would not prevent the inspection from spreading so much as slow […]
Caution from Within: Forty talks estimations and COVID-19
Written by Forty, a Progressive Estimator We have all noticed the immediate shortage of toilet paper across stores country-wide. We have noticed people wearing masks, gloves and even full body suits in attempt to protect themselves from coming in contact with the coronavirus. But where do you stand and what precautions should you be taking? […]
Editor’s Log: Leveraging size in the suburbs
By Gideon Scanlon Toronto, Ontario — While the debate may still rage in other areas of human achievement, in business, bigger is almost always better. With a higher volume of capital available, a business’s leverage increases. By providing for cross-business costs in a unified manner, a large company or franchise with many individual outlets benefits […]
Women in Trades: A different perspective on interacting with your colleagues
By Ben Hart The topic of women entering the world of trades is nothing new in 2020; the transition of women from “traditional roles” to tradespeople is now decades old. Unfortunately, most trades still see the percentage of women in the single digits. With International Women’s Day Approaching at the time I write this on […]
Editor’s Log: Not Down in the Downturn
Toronto, Ontario — February 20, 2020 — There are some businesses that do not struggle, even in periods of economic uncertainty. Funeral parlours are one. Collision repair businesses are another. Even in period where the automotive sector–even the automotive aftermarket–is affected, the collision sector has been relatively free from speedbumps. In fact, during the great […]