CARSTAR determined to grow the customer experience at industry conference

Hamilton, Ontario — May 27, 2014 — CARSTAR Automotive Canada is set to host their annual Industry Conference at the beautiful Hilton Hotel in Quebec City from August 13 to 15. The choice of destination itself reflects CARSTAR’s tremendous growth in Quebec over the past year. With an expanding network of over 200 centres, CARSTAR and its partners look forward to celebrating their nationwide successes in La Belle Province.

“We look forward to rallying in historic Quebec City as we make history of our own,” says Michael Macaluso, COO of CARSTAR. “We expect over 500 guests to attend, making this one of our largest conferences to date.”

Themed “Détermination,” this year’s conference will represent CARSTAR’s determination to grow, to out-perform, to have the best customer experience and to capitalize on the changing market.

“The theme of determination is very relevant to our business today. Above all, we need to be determined to achieve greatness in all that we do, while being humble, but hungry,” says Macaluso.

CARSTAR has recruited some strategic thinkers from inside and outside the automotive industry to elaborate on the many facets of determination, including:

• From Corporate Benefit Analysts, Retirement Counsellor Lisa Plater will speak to effective succession planning
• As the keynote speaker for the opening day, artist, entrepreneur and front man of multi-platinum selling band Moist, David Usher will speak on core creativity
• Christian Charest, VP of Claims Legal Counsel and Commercial Partners from Desjardins Insurance will give insight on the current and future state of the insurance industry
• Dr. Nick Bontis, leading strategy and management guru will speak to “leadershifting” our determination through collaboration, managing change and competitiveness

Additionally throughout the conference, CARSTAR’s senior management team will speak to their respective areas and expand on the direction of the industry and market, as will insurance partners during their breakout sessions. New this year, vendor partners will be hosting product demonstrations during the preeminent CARSTAR Vendor Partner Expo.

Finally, a CARSTAR Conference would not be complete without exploring the culture of the host city. Attendees will marvel at the Cirque du Soleil themed kickoff and will dress to impress at the “Dîner en Blanc” Award Ceremony and Gala.

For full details on the CARSTAR conference, please visit CARSTARconference2014.invite.com.