SHIFTS AND STRIKES
A COMPREHENSIVE ANALYSIS OF CURRENT INDUSTRY CHALLENGES Column by GREG HORN, CHIEF INDUSTRY RELATIONS OFFICER, PARTSTRADER In recent months, the automotive industry has faced significant challenges that highlight vulnerabilities within its infrastructure. From a massive ransomware attack on CDK Global that disrupted operations for thousands of dealerships, to the impact of labor strikes and supplier […]
DRIVING CHANGE
SIMPLE STRATEGIES FOR SUSTAINABLE OPERATIONS Column by ALYSSA MARCHESE The urgency of addressing climate change has never been clearer, and businesses across all sectors must step up to decarbonize. By making conscious decisions about utility usage, wastage and overall operational efficiency, collision repair centres can play a significant role in this transition. The automotive repair […]
WORD OF MOUTH IS DEAD!
Story by BY RICK FIFER, ACOAT SELECTED BUSINESS SERVICES, AKZONOBEL Most collision repairers will list word-of-mouth as a core component of their marketing strategy. But how can word-of-mouth be part of a strategy? It’s incredibly difficult to measure and all but impossible to manage! Relying on word-of-mouth as part of a marketing strategy is like […]
SILOS AND SHADOWS
CHALLENGING THE STATUS QUO IN A FRAGMENTED MARKETPLACE Column by DOUG KIRK Is the global collision repair industry broken? The world of collision repair is remarkably similar around the globe with very common business practices and models or what we now refer to—somewhat laughingly, in my opinion—as ecosystems, and depending on your personal position in […]
FUTURE PROOFING
INVEST IN YOUR PEOPLE, THEIR TRAINING AND TECHNOLOGY Column by JAY PERRY In a recent article from the Business Development Bank of Canada (BDC) entitled “Four Key Trends Shaping the Future of Canada’s Businesses,” the authors identify, in formal terms, four things we all know as business owners and managers. We all know costs have […]
TECHNOLOGY POWERED CLAIMS
CANADIAN INSURERS WANT TO ADOPT AUTOMATED TECHNOLOGIES, SAYS REUTERS REPORT Story by SARAH PERKINS, ALLISON ROGERS Insurance companies are embracing technologically advanced trends like generative AI and machine learning to address industry challenges. According to Reuters’ recent report, titled The Future of Insurance in Canada: Top Technology Trends in 2024, the majority of Canadian insurance […]
BALANCING ACT
THE 2024 INSURER REPORT CARD PAINTS A PICTURE OF SEESAWING RELATIONS Story by ALLISON ROGERS It takes collaboration to achieve success, especially in the intricate world of insurers and repairers. This collaboration often culminates in a delicate dance where cooperation teeters on the edge of contention. In the ever-evolving landscape of insurers and repairers, the […]
CHOOSING TO EMBRACE CHALLENGE
FOR PHILIPPE-ANDRE BISSON, DIRECTOR OF MARKETING ANDCOMMUNICATIONS AT FIX NETWORK WORLD, THE COLLISION REPAIR INDUSTRY IS AN OPPORTUNITY FOR BOTH CREATIVITY AND CHALLENGES Story by SARAH PERKINS “Between the OE and the aftermarket side of things, we have similar challenges. Electric vehicles, for instance, are coming and both sides must reckon with the question of […]
NEW AGE TOOLS
EIGHT NEW PRODUCTS SHOWN AT SEMA THAT COULD TRANSFORM YOUR WORKPLACE Story by ALLISON ROGERS The SEMA New Product Awards are a highlight of the automotive industry, showcasing cutting-edge innovations and tools that push the boundaries of performance and design. This year, a remarkable selection of over 1,600 products competed across 18 diverse categories, each […]
GLITZ AND GLAMOUR GALORE
A LOOK BACK ON SEMA 2024 This year’s SEMA Show—which took place from November 5 to 8, 2024—was a testament to the power of coming together as an industry, surrounded by the glitz and glamour that only Las Vegas, Nevada can offer. More than just a showcase of the latest products and innovations, the SEMA […]
