A look back at some of the winners of 2018!

By CRM staff

 

Toronto, Ontario — December 21, 2018 — Throughout the year many collision repair organizations, companies and shops have been recognized for their hard work. Collision Repair wanted to share some of the numerous awards that were distributed throughout 2018!

 

At the annual conference in Calgary, Alberta, CARSTAR executives presented the Franchise of the Year award to Tim and Shelley McKay, the owners behind a four-business operation that consists of CARSTAR Sackville, CARSTAR Chainlake, CARSTAR Upper Sackville and CARSTAR Halifax in Nova Scotia. According to the franchise, the McKays distinguished themselves with their approach to management, growth and business leadership. Having joined the network in 2006, the McKays were initially the owners of a single 3,500 square foot facility.

 

Each year across Canada, Consumer Choice Awards gathers opinions, perceptions and expectations through the responses of thousands of consumers and businesses. For this year, CSN-Turpin-Capital Collision in Ottawa was recognized and awarded in the auto and transportation category. The winners were conducted by a third-party research firm to ensure only the most outstanding service providers are the winners within their respective industry.

Boyd Autobody and Glass has been recognized in Ottawa and Kelowna, British Columbia, for the annual regional Business Excellence Awards. The company was nominated for the Service Excellence Award in Ottawa. In total, the event received 200 nominations across 15 categories. These awards recognize businesses, organizations and individuals in Penticton and area that have achieved excellence in the community through their own abilities, efforts and initiatives. As for Kelowna, Boyd Autobody was one of the three finalists for the Large Business of the Year category. This program offers finalists and award recipients well-deserved recognition for their accomplishments as well as valuable publicity for their organization.

 

Assured Automotive hosted its 10th annual employee appreciation event in April at the Toronto Congress Centre. Two of the guests were given the special “Employee of the Year” award, Cara Strong of Meyers Volkswagen in Ottawa, and John ‘Junior’ Mansutto, a mechanic at Meadowvale Auto Repair. Strong, who has been working at Meyers Volkswagen for three years, was commended for her efforts to go above-and-beyond in her dealings with clients, showing initiative to resolve problems as quickly as possible. In fact, during her time with Assured, a number of direct calls from satisfied customers had been made to the head office, from customers eager to thank the company for her services. Mansutto was commended for his willingness to put in extra hours, take on additional projects and commitment in his craft. To quote Canadae, “Mansutto has been the Doug Gilmour of his team,” referring to the key man of the Toronto Maple Leafs during the 1990s.

 

During the Fix Automotive Network (FAN) National Conference held from May 3-5 in Niagara Falls, Ontario, awards were handed out to salute the achievements of franchise strategic partners from all brands in the FAN family. “These awards give us a chance to recognize the best of the best from within our network family,” said Steve Leal, president and CEO of Fix Auto World. The Fix Automotive Network team announced the award winners for outstanding performance in 2017 within four categories- sales growth, customer experience, brand ambassador and president’s award. The total sales under $1.5M was awarded to Fix Auto Hamilton Mountain, Ontario and the total sales under $1.5M was given to Fix Auto Cold Lake, Alberta. Speedy Auto Service for Brampton North, Ontario and NOVUS Glass Ottawa St. Laurent, Ontario were also recognized for their sales growth. As for the customer experience awards, Fix Auto Carrefour Laval in Quebec, Speedy Auto Service Brampton North in Ontario, and NOVUS Glass Halifax Bayers Lake, in Nova Scotia were acknowledged.