Toronto, Ontario — On Wednesday, October 16, CARSTAR Canada hosted an exclusive educational event at CARSTAR Downsview, the latest location under the ownership of MGM Auto Group’s Mike Cherneta and Kapi Komera.
Bill Davidge, CARSTAR Canada’s Director of Innovation and Technology, led a session focused on understanding metrics. Around 80 attendees joined, including personnel from collision repair centers, insurance representatives, suppliers, distributors, and CARSTAR corporate staff.
Key topics discussed during the session included the opportunities and challenges associated with repair versus replacement, the essential equipment for performing quality repairs on outer body panels, the significance of electronic measuring, the renewed emphasis on plastic repair, and additional related considerations.
As the session progressed, attendees participated in dynamic discussions about the future of the collision repair industry. Davidge underscored the vital importance of accurate metrics in improving operational efficiency, profitability, and customer satisfaction. He emphasized that a solid understanding of these metrics can enhance decision-making in both repair and replacement scenarios, highlighting the key responsibilities of collaboration across various industry sectors to achieve positive outcomes.
“We received plenty of positive feedback from our attendees,” Davidge told Collision Repair at the event. “We certainly plan to keep hosting these key training sessions, continuously addressing all of the markets in which CARSTAR Canada is operating.”
The event also provided a valuable networking opportunity, allowing attendees to connect with industry peers, share best practices, and discuss the latest trends in collision repair. Participant feedback revealed a strong interest in more collaborative events that promote learning and growth within the industry.
Check out our photos from the event below.
