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Removed from the Rock: Tesla ending mobile service in Newfoundland and Labrador

St. Johns, Newfoundland and Labrador — Tesla has announced that it will no longer be offering its mobile service in Newfoundland and Labrador.

Drive Tesla noted that Tesla owners in the province used to be able to rely on a mobile ranger who visited the island every two weeks to perform service work, both in-warranty and out of warranty.

With the changes to this service, some owners will now have to travel to Halifax, Nova Scotia to get their cars serviced. Alongside this, Drive Tesla further stated that owners were notified this week that their upcoming service appointments, some as soon as next week, had been cancelled.

As a result, Tesla will now be sending a mobile ranger to the province once every two months and the service will no longer be modeled. Instead, all services will be conducted at a third-party garage at 685 Topsail Road in St. Johns, Newfoundland.

The service will also only be for repairs being made under warranty. Vehicles out of warranty will have to be taken to Halifax where drivers will have to pay for all expenses.

Currently, Tesla has not commented on these policy changes.

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