SILOS AND SHADOWS
CHALLENGING THE STATUS QUO IN A FRAGMENTED MARKETPLACE Column by DOUG KIRK Is the global collision repair industry broken? The world of collision repair is remarkably similar around the globe with very common business practices and models or what we now refer to—somewhat laughingly, in my opinion—as ecosystems, and depending on your personal position in […]
FUTURE PROOFING
INVEST IN YOUR PEOPLE, THEIR TRAINING AND TECHNOLOGY Column by JAY PERRY In a recent article from the Business Development Bank of Canada (BDC) entitled “Four Key Trends Shaping the Future of Canada’s Businesses,” the authors identify, in formal terms, four things we all know as business owners and managers. We all know costs have […]
TECHNOLOGY POWERED CLAIMS
CANADIAN INSURERS WANT TO ADOPT AUTOMATED TECHNOLOGIES, SAYS REUTERS REPORT Story by SARAH PERKINS, ALLISON ROGERS Insurance companies are embracing technologically advanced trends like generative AI and machine learning to address industry challenges. According to Reuters’ recent report, titled The Future of Insurance in Canada: Top Technology Trends in 2024, the majority of Canadian insurance […]
BALANCING ACT
THE 2024 INSURER REPORT CARD PAINTS A PICTURE OF SEESAWING RELATIONS Story by ALLISON ROGERS It takes collaboration to achieve success, especially in the intricate world of insurers and repairers. This collaboration often culminates in a delicate dance where cooperation teeters on the edge of contention. In the ever-evolving landscape of insurers and repairers, the […]
