REGIONAL NEWS | ALBERTA
BLAME GAME Fair Alberta Insurance Regulations (FAIR Alberta) recently surveyed Albertan drivers and revealed that the majority of drivers support the province’s current at-fault insurance system. Specifically, the survey, which was conducted between January 8 and 15, and consulted approximately 900 drivers aged 18 and older, found that 63 percent of respondents prefer the current […]
REGIONAL NEWS | BRITISH COLUMBIA
ECO-CHAMPION EMPLOYEES A new British Columbia Automobile Association (BCAA) survey of the province’s 18 to 34 year olds has revealed that most Gen Z and young Millennials want to work for socially and environmentally responsible companies. The survey also showed that in some cases, Gen Z and young Millennials will even take a pay cut […]
CONSIDERING COMPENSATIONS
Are bodyshops being fairly compensated for paint and body supplies? Column by TOM BISSONNETTE In the intricate dance between insurance providers and bodyshops, a delicate balance is supposed to be maintained. Yet, beneath the surface, a stark reality often emerges—that of bodyshops feeling short changed when it comes to compensation for the materials they utilize […]
CREATING A COLLABORATIVE CONVERSATION
ATA of Manitoba’s Denis Cloutier, Norm Bruneau and Renee Sicotte with Renee Cable, Minister of Advanced Education and Training for Manitoba, and Jamie Moses, Minister of Economic Development, Investment and Trade and Minister of Natural Resources for Manitoba. How engaging in government policy is essential for collision repair success Column by NORM BRUNEAU As a […]
THE STRUGGLE IS REAL, BUT IT DOESN’T NEED TO BE
Supporting future repairers is an industry-wide effort Column by STEFANO LIESSI I have been affiliated with the Skills Alberta competition for eight years now—ten if you include the years of having students participate. This year was different for me, an awakening in ways you could say about the need for continued industry support. For those […]
ON PURPOSE
The glue that holds a team together Column by JAY PERRY Purpose is what unites us. We don’t have to agree on everything with everyone in our lives but where these lives intersect is in purpose. Think about any group you belong to, past or present. There was a purpose in the formation of that […]
WRECK TECH
Considering the use of AI in collision repair Story by SARAH PERKINS It’s no secret that precision and efficiency are paramount when it comes to collision repair. Whether it’s a minor fender bender or a major collision, every repair demands a meticulous attention to both detail and skill. However, with the advent of artificial intelligence […]
COLLISION REPAIR CARE
Tips for creating exceptional customer service Success in the collision repair industry hinges not only on technical expertise, but on effective customer service. With vehicles being a significant investment for individuals, the process of collision repair can be stressful and emotionally charged. As a result, adopting best practices in approaching customers is crucial for fostering […]
MONTEITH ON A MISSION
William Monteith is bringing Ontario’s Zenetec Collision to new heights Story by ALLISON ROGERS William Monteith has spent his days in collision centres since he was a kid, sweeping floors and doing odd cleaning jobs at his father’s collision centre in Barrie, Ontario. Martin Monteith opened Zenetec Collision Centre in 1992. Today, under William’s leadership, […]
TO TIM MORGAN
Industry veteran Tim Morgan has been immersed in the industry for nearly five decades. “I started in this industry when I was 15. I’m 62 now, so you do the math,” he joked to Collision Repair. A pillar of the collision repair industry Story by ALLISON ROGERS Tim Morgan’s mind is a library of collision […]
