BRITISH COLUMBIA | REGIONAL NEWS
GREY CUP GEAR-UP CARSTAR has announced that it is now an official sponsor of the BC Lions and will also serve as the official collision and glass sponsor of the 111th Grey Cup. According to a recent press release, “in partnering with the Lions, CARSTAR will proudly support and attend the Lions ‘Play with the […]
DRIVING HAPPINESS
Catering to the younger generation is a compassion—forward approach Column by JAY PERRY The World’s Happiest Country List was recently released. It was nice to see we Canadians are at number 15 (overall) out of 147 countries listed. Our neighbours to the south are close at position 23. I still find it worth pondering why […]
GOOD MONEY AFTER BAD
A whole lot more of less, is a whole lot of less Column by STEFANO LIESSI Are you feeling a wee bit stunted in your growth? Interestingly, from recent inquiries, I have been told on multiple occasions that shops are booking weeks and even months out. This information tells me—a neighbourhood leader in analytics—that growth […]
WHERE HAVE ALL THE TECHNICIANS GONE?
Bill Speed (above, centre) with two former students, left, and two Skills Canada gold medallists (and students’ of Bill’s). Circa 2016. Three of the four individuals pictured went on to join the automotive industry permanently. After nearly 30 years in teaching, I’ve never seen the situation more dire Column by BILL SPEED As a retired […]
MOVING PARTS
Collision centres speak on the dance of parts organization— and inevitable disruption Story by ALLISON ROGERS Some shops have parts rooms that are set up like luxury grocery stores. Everything is in its place, polished to perfection, waiting to be picked off the shelves and thrust to their destiny. Other sites might refer to their […]
IT’S ALL IN A LOOK
Lorenzo D’Alessandro, director and president of 427 Auto preparing to travel in style. For the modern shop, good looks are just as important as a good repair Story by SARAH PERKINS Beyond the layout of tools and equipment, a building’s design permeates every aspect of a collision repair shop, influencing everything from customer experience to […]
EXECUTIVE OUTLOOK
PART ONE of what some of Canada’s collision leaders foresee for your future If you’ve been to any conference, meeting or partook in any industry conversation as of late, you’ll be familiar with the sentiment that the automotive industry has seen more change in the last five years than the previous 20 years combined. If […]
