GET OUT OF THE BOX
Unleashing innovative thinking Column by JAY PERRY “The problem is …” It’s a great start to a close-minded conversation, yet we hear it so frequently. We all tend to become hyper focused on a singularity about an issue we are dealing with. Let’s face it, businesses exist to solve problems—if there were no problems or […]
SAY WHAAAA?
Let’s debunk some common collision repair arguments Column by STEFANO LIESSI I engage with many technicians and managers in our shops across the country—not to mention, I also troll the odd forum and read the comments. In doing so, I have encountered some of the most outlandish, unsubstantiated, ridiculous remarks by various industry representatives. Some […]
ALL HAIL
PDR is coming of age Column by TOM BISSONNETTE I remember the first time I saw a technician performing paintless dent repair (PDR), it was back in the mid 1990s and it was totally mesmerizing to watch the dents disappear by pushing them out from the back side. Then the thought struck me: “What is […]
A CYCLE OF SUCCESS
Putting your best foot forward at the bargaining table Story by MAX REID If there is one thing that bodyshop managers and the parents of young children have in common, it is the knowledge that every conversation is actually a negotiation. Parents know all too well that building consistency in these negotiations is an uphill […]
YOUR PRAIRIE PARADISE
Saskatchewan offers abundant opportunities When you think of Saskatchewan, you probably think of vast grasslands, agriculture and friendly people; but did you know the province is home to some of the most progressive collision repair centres in Canada? Saskatchewan has its own association of automotive repairers, dubbed SAAR, which goes to great lengths to advocate […]
POCKET-SIZED PERSONAL ASSISTANT
Nine ways use to AI language models in your shop Story by ALLISON ROGERS If you didn’t understand artificial intelligence (AI) two months ago, you surely have a better grip on it now. ChatGPT has made sure of that. AI has advanced rapidly in the last two years—so fast, in fact, that even the experts […]
FROM NINE-TO-FIVE TO THE FOUR-DAY JIVE
The benefits of a four-day work week Story by MAX REID The last 20 years or so has seen significant transformations in the work lives of people all across the world. For many of us, when we think of these transformations our minds flash images of the offices of young tech startups, furnished with beanbag […]
STACKED TEAM
Organization on a whole new level with 3M’s latest innovation Story by ALLISON ROGERS When you look at your ducks, would you consider them to be in a row? Anyone in this industry is more than aware of the many moving parts that come with running a collision centre; a bodyshop’s gears run consistently, and […]
COUNTING CALIBRATIONS
ADAS calibrations are a billion-dollar business, says AutoBolt report Story by ALLISON ROGERS It’s time the industry gets a clear look at the sheer size of the ADAS calibration for auto glass market—and AutoBolt’s done the math for you. According to the company’s calculations in a recent report, there should have been 3.8 million ADAS […]
AN ODE TO OARA
Ontario Automotive Recyclers Association hosts annual convention Story by ALLISON ROGERS On March 31 and April 1, the Ontario Automotive Recyclers Association (OARA) hosted its annual Convention and Trade Show, where representatives from across the aftermarket gathered for two days of learning, networking and good times. While the previous day’s discussion centred around electric vehicles […]
