PAY, PERKS, AND CUSTOMER SERVICE
How the industry needs to change Column by NANCY ROLLAND Industry operators are going to have to treat their employees and their customers better if they hope to remain competitive. That was the message several hundred collision repair operators and suppliers heard loud and clear at the recent Southeastern Collision Conference in South Carolina. The […]
MONTREAL MEET-CUTE
Reunited at CCIF—and it feels so good Story and photos by ALLISON ROGERS Canadian industry stakeholders recently gathered for the Canadian Collision Industry Forum’s (CCIF) first event in two years, four months and three days—not that we were counting. CCIF chairman Paul Prochilo said all verticals of the industry were represented at CCIF Montreal: 51 […]
INSURANCE NEWS
FOLLOW THE MONEY An interactive map published by British Columbia’s provincial insurer delves deep into the specific intersections on Vancouver Island where the most auto collisions occur—incidentally, also giving shop owners a good idea of where to invest in advertising. According to the Insurance Corporation of British Columbia’s data, which is as recent as April […]
BUSINESS NEWS
AXES UP Members of southern Ontario’s aftermarket community unleashed their inner viking on a hot Saturday afternoon in July, as Treschak Enterprises raised $11,500 at its third annual Axes Up for the Fonthill Legion fundraiser. The afternoon of axe throwing, taken part in by a record 50 throwers this year, has become an annual tradition […]
INDUSTRY NEWS
BOOTS ON THE GROUND July 15 marked World Youth Skills Day, and this year the federal government put particular stress on addressing the labour gap soon to be left by Canada’s rapidly retiring workforce. In observance of the day, Minister of Official Languages and Minister responsible for the Atlantic Canada Opportunities Agency (ACOA), Ginette Petitpas […]
FINDING SUCCESS IN SUCCESSION
Succession planning is one of the most overlooked aspects of a business strategy By STEVE LEAL You’ve worked hard to build a flourishing business, earned the goodwill of your customers and are now wondering what happens to your legacy when you retire. How do you put your hard-earned business into the right hands and retire […]
Friends and Foamly: CARSTAR Newmarket raises more than $1,000 at cystic fibrosis charity car wash
Newmarket, Ontario — Raising money for charity can be arduous work that is taxing on the body and spirit, but CARSTAR Newmarket makes it look like a walk in the park, as the shop raised well over $1,000 at its charity car wash for cystic fibrosis research this past Saturday. A true family affair, operations […]
The Great Deflate: Climate activists strike again, deflate tires in Victoria, Oak Bay as protest
Victoria, British Columbia- It seems as though SUV owners in the Victoria region of British Columbia must take extra caution as a group of environmental activists continues their targeted deflation of SUV tires. Over 30 vehicles were found deflated across the Victoria and Oak Bay regions of BC this weekend. This comes after Collision Repair […]
Gold for the King: Ontario’s Abigail King to represent Canadian auto body repair at WorldSkills 2022
Toronto, Ontario — The nation has chosen Ontario’s Abigail King as its champion to represent Canada’s auto body repair industry at the WorldSkills Competition 2022, set to run from Sept. 7 to Nov. 26. King is currently studying to become an auto body technician and dreams of one day running her own customs shop. She […]
Light Work: Altair Engineering honours automotive award winners in sustainability, lightweighting and recycling
Troy, Michigan — Information technology company Altair Engineering has released the winners of its tenth annual Enlighten award. These awards honour advancements in sustainability and lightweighting initiatives. Presented in conjunction with the Centre for Automotive Research (CAR), the Enlighten award also recognizes advancements in carbon footprint, water and energy consumption reduction, as well as material […]