UNCOVERING HIDDEN DAMAGE
The time to look for issues is before alignment, not during If you’re not looking for something, will you find it anyway? Sometimes. Maybe. More likely, maybe not. When it comes to collision repair, that’s a problem. For the customer, and for the repair shop. Missing things that could or should have been caught results […]
INTERNET REAL ESTATE
Valuable websites are non-negotiable Column by VENESSA DI VITO When thinking of a website, I no longer regard it as just a tool to gather contact information. When the Internet went public 29 years ago, many people, including myself, used it to gather emails for people and companies. In fact, many sites were created just […]
NO EXCUSES
Your staff deserve air conditioning Would you want to work in a sauna? Probably not. As Canadians, we’re blessed to experience the four seasons: from the snowy, whiteout conditions in the winter months to the blazing hot storm-inducing temperatures of summer. As such, though, we are burdened with the responsibility of the HVAC. Believe it […]
THE GREAT GAME OF GETTING RESULTS
Teamwork makes the dream work—but it takes a little more, too Column by TOM BISSONNETTE … CONTINUED FROM PREVIOUS ISSUE In my last article, I touched on how we went from being a flat rate shop to a straight time shop. I wanted to expand on that a bit—I am not endorsing one pay system […]
