Playing Through: Boyd grows Q1 profits despite outbreak
Winnipeg, Manitoba — May 6, 2020 — It might take more than a global pandemic to stop Boyd Group Services which owns both Gerber Collision and Glass and Assured Automotive. This week, the company released a preview of its Q1 report, showing a 12.6 percent increase in sales from the same period in 2019. In total, […]
Customer Care in COVID: Speedy Collision goes above-and-beyond in home vehicle delivery
Calgary, Alberta — Mike and Cathy Nichol, the owners of Speedy Collision Airdrie in Airdrie, Alberta, have gone above and beyond to help their customers during COVID-19. When a single mother of three young boys living in a rural community outside of Airdrie was notified that her vehicle was ready for pickup, she informed Mike […]
Service Overhaul: COVID-19 accelerates the industry’s adoption of online infrastructure
Toronto, Ontario — COVID-19 has accelerated the industry’s adoption of improved online repair and digital payment infrastructure, according to the results of a recent Collision Repair survey. Nearly 50 percent of respondents said their business has implemented improved online repair updates and improve digital payment infrastructure since the outset of the coronavirus outbreak, while zero […]