The Firing Line: handling terminations with grace
By Sue Dickens Toronto, Ontario — February 5, 2019 — “You’re Fired!” — the dreaded words no employee ever wants to hear, and no boss ever wants to have to say. There are times, however, when the situation is unavoidable and a boss is left with no other choice. And when the difficult conversation does […]
IBC calls for changes in NL auto insurance rates
By CRM Staff Toronto, Ontario — February 4, 2019 — The Insurance Bureau of Canada believes changes need to be made to Newfoundland and Labrador’s insurance rates, and the national organization isn’t alone. The NL Board of Commissioners of Public Utilities released a report that summarized the public hearings on auto insurance rates that transpired over […]
Spanesi Distributor of the Year
By CRM Staff Toronto, Ontario — February 4, 2019 — Anthony Iaboni has been named as Distributor of the Year by Spanesi Americas for 2018. Iaboni, the owner of Collision 360, was recognized with the prestigious honour for the first time at Spanesi’s 2019 Kick Off Distributor Meeting, held at the company’s North American Operations Centre […]
Wedge Clamp hires full-time Technical Sales Manager
By CRM Staff Toronto, Ontario — February 4, 2019 — Wedge Clamp has hired Emilio Perez as its first full-time U.S. Technical Sales Manager. Perez, who is a certified collision repair technician, has used the Wedge Clamp system for over 15 years and has worked for the company as a part-time agent and trainer. In his […]
CSN Lou’s celebrates half-a-century in business
By CRM staff Toronto, Ontario — February 4, 2019 — It all began in the year 1969 when Lou Dupont started up his own collision and mechanical repair business and called it Lou’s Auto Body. Lou was known for his quality service, and during the 1980s the shop became well known as the first in […]
CARSTAR announces its 2019 advisory council members for Canada
By CRM staff Toronto Ontario – February 4, 2019 – CARSTAR has announced its 2019 advisory council members for Canada and the U.S. The franchise partners will meet bi-annually to review operations, explore growth initiatives and provide guidance on key issues and opportunities. “We thank all of our advisory board members for their service and their […]
