Craftsman Collision appoints Charlotte Wilson as Manager of Calgary South location
By Tom Davis Calgary, Alberta — November 29, 2017 — Knowledge is power, but natural ability is the most important skill of all. That’s the case for Charlotte Wilson, who has been promoted to the position of Manager at Craftsman Collision’s Calgary South shop, despite taking a slightly different route into the trade. Previously an Advised Team Manager […]
The Art of KPI’S
Performance has long since been a measure of success in this Industry. That hasn’t changed. What has changed are the Key Performance Indicators and how they are measured. There’s no mistake about it—the industry is seeing a shift—a move toward a measured performance marketplace. Achieving sustainable improvement is entirely possible; in fact it can be […]
