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Survey: Some shops say they ‘never’ check OEM procedures

The column on the right represents the shops that told us they ‘Never’ consult OEM procedures during the repair itself. While these shops are certainly in the minority, the number is nevertheless disturbingly high.

By Mike Davey Hamilton, Ontario — September 5, 2017 — Do you and your staff always check OEM repair procedures when writing estimates? You’re not alone if you do, but it can’t really be called a standard practice, according to the results of our latest survey. The survey asked readers to let us know how […]

Fix Auto Canada appoints Elizabeth Wilcox as Communications & Public Relations Manager

Elizabeth Wilcox has joined Fix Auto Canada in the role of Communications & Public Relations Manager.

Calgary, Alberta — September 5, 2017 — Fix Auto Canada has announced the appointment of Elizabeth Wilcox to the position of Communications & Public Relations Manager. Wilcox takes over from Stephanie Corrente, who has moved on to serve in the same capacity with the Fix Auto World organization. Wilcox joins the Fix Automotive Network with […]

Symach Future Center hosts paint company tests

Research teams from Sherwin-Williams (left) and BASF (right) have recently visited Symach's Future Center to test their respective products.

By CRM Staff Bologna, Italy — September 5, 2017 — It’s been a busy few months for Symach’s Future Center. Located at the company’s headquarters in Bologna, Italy, the Future Centre has seen AkzoNobel, BASF and Sherwin-Williams use it as a research facility to test their products on Symach’s equipment. The facility first opened its […]

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