Collision Repair Magazine
Collision Repair
Caruk & Associates draw crowds with "What's New Night"
News - Collision Repair
Monday, 22 April 2013 12:09

By Mike Davey

London, Ontario -- April 22, 2013 -- Live demos of new products were enough of a draw to bring over 150 industry stakeholders to Fanshawe College in London, Ont., for Caruk & Associate’s “What’s New Night.” The evening event focused on live demos of new products, including Lord Fusor’s new HD Seam Sealer, U-Pol's sprayable bed liners and SATA’s new airbrush the SATAgraph 4.

“What’s New Night” also included draws for over $2,000 in door prizes, and prizes for the shop that brought the most employees and the shop that travelled the furthest distance to reach the event. Don-Mor Carstar took home a $100 gift card for bringing the most employees. Phil McNaul of Miller’s Collision won the prize for distance, travelling all the way from Fort Erie, Ont., to attend.
 
 
Peter Stelmach is with Sewell’s Automotive Supply, a NAPA dealer operating in Welland and Niagara Falls. He travelled to the event with McNaul and Todd Dixon of Dixon's Auto Body in Welland, Ont. 
 
“It was a really good night. It was about a two and a half hour drive, but it was worth it. The big topic of conversation on the ride home was the new Bulldog adhesion promoter for waterborne,” says Stelmach. “It eliminates primer. You spray it on top of existing paint, then put your toner over that, then your clear.”
 
For Dave Sutherland, Production Manager of Don-Mor CARSTAR, the stand-out product of the evening was the new HD Seam Sealer from Lord Fusor.
 
“You can change all the tips, to get different patterns to duplicate different manufacturers,” says Sutherland. “I know our guys were really impressed with that. It seemed to generate quite a bit of interest.”
 
Caruk & Associates would like to thank the following manufacturers for helping to make this event possible:
 
- American Tape
 
- Auto-Chem
 
- Bulldog
 
- Camfil
 
- Drester
 
- Geron
 
- H&S Autoshot
 
- Hutchins
 
- Lord Fusor
 
- Norton Abrasives
 
- SAS
 
- SATA
 
- Steck Manufacturing
 
- Tork
 
- U-Pol Products
 
- Zero Rust
Last Updated on Monday, 22 April 2013 12:30
 
Mitchell announces AutocheX Premier Achiever awards
News - Collision Repair
Friday, 19 April 2013 17:19

By Andrew Ardizzi

Toronto, Ontario -- April 19, 2013 -- Mitchell has announced the 2013 winners of its AutocheX Premier Achiever awards for customer service and satisfaction.

The annual awards are given out to honour members of the collision repair industry for their achievements in ensuring their customers are satisfied with their shop experiences.
 
Shops from across the United States and British Columbia, Canada received Premier Achievers awards, including collision repair facilities of varying sizes from small family-run shops to larger consolidated organizations. With over 50,000 shops across North America, and with only 400 getting recognition each year, the Premier Achievers awards truly only honour the top shops in the collision industry.
 
A number of Canadian-based shops were acknowledged for their efforts this year: 
 
Abbey Collision Ltd.
Bavaro Auto Body & Auto Glass
Frank's Auto Body Repair
Korva World Class Collision Ltd.
Ladner Auto Body Ltd.
Little Valley Restorations
Bare's Paint & Bodyworks
T.C. Valley Collision Ltd.
Taylormotive Service Ltd.
Mark V Auto Body Ltd.
Mcdermott's Body Shop Ltd.
Meadowridge Collision Ltd.
On Line Collision Ltd.
Pine Tree Auto Body Ltd.
Stone Bros. Auto Body
 
 
Boris Korva, owner of Korva World Class Collision, says it's nice to have their work ethic recognized and that it's reflective of how they treat and value their customers.
 
"We basically treat the customers the way we'd want to be treated and go above and beyond," says Korva, whose family-run shop primarily deals with high-end European cars. "I'm very hands on with what we're trying to do and we've got a great crew."
 
Korva learned the trade while growing up in Italy and pays special attention to the work he and his crew commit to any time customers bring their vehicles into his care. He's very proud of how his shop treats each customer, especially feeling he owes it to them because they've entrusted their expensive cars to him.
 
"The least we can do is treat them with the quality and care that they deserve," he says. "We're very appreciative of our customers because they have been so loyal for so many years and we hope to maintain our level of customer service or go beyond."
 
Before any car leaves his care, Korva adds one final touch to his shop's customer service experience.
 
"I don't let any vehicle out of the shop until I inspect it," says Korva.
 
Zeljka Gregov is the owner/operator of Mark V Auto Body, a family-owned business in Kelowna, B.C. He says the credit for making the list goes to his team. 
 
"It starts with the front and carries on in the back," says Gregov. "Our techs have been with us for an average of 15 years. They know how to serve our customers. My secretary handles the front office and she's been with us for going on 12 years. She's got a background in insurance, and she does a great job dealing with both insurance and our customers."
 
For more information on AutocheX, please click here
 
Last Updated on Friday, 19 April 2013 17:32
 
Fix Auto Gloucester sold to new owners
News - Collision Repair
Thursday, 18 April 2013 16:10

Mississauga, Ontario -- April 18, 2013 -- Fix Auto has announced the sale of Fix Auto Gloucester to Dan and Vicky Lorbetskie. The facility is located at 4320 Ramsayville Rd. in Ottawa, Ont. Seller Pat Hopkins has been a valued member of the Fix Auto Network for over 10 years and the company wishes him the very best in his future endeavors.

Dan and Vicky look forward to the continued success of the business with the existing staff in place, offering exceptional service and professional workmanship. A statement from Fix Auto says their stellar reputation and history in the industry will ensure a smooth transition.
 
For more information on Fix Auto Gloucester, please visit fixautogloucester.com.
 
Last Updated on Thursday, 18 April 2013 16:12
 
Joint effort stops ALLDATA software pirate
News - Collision Repair
Thursday, 18 April 2013 15:59

Elk Grove, California -- April 18, 2013 -- There’s more to digital piracy than illegal downloads of movies and games. Business software is frequently the target of pirates. In particular, ALLDATA has just announced the successful arrest and prosecution of a software counterfeiting operation. ALLDATA has a long-standing program dedicated to tracking down illegal sales of its products, an effort which the company says routinely results in prosecution.

In the most recent case, William Edwin White, III, was arrested in December 2012, following a five-month investigation by the Stanislaus County Sheriff Department and Sacramento Valley Hi-Tech Crimes Task Force. The two law enforcement agencies worked with the ALLDATA Antipiracy team to investigate the illegally copied ALLDATA products that White had advertised for sale.
 
"We aggressively pursue software piracy," said ALLDATA President Jeff Lagges. "It's theft, and it hurts our customers by driving up costs. But it's not the same as downloading a pirated song--it's potentially a consumer safety issue because counterfeiters don't care if the information is correct. We do care, because incorrect information should never be used to repair vehicles. People who don't realize they bought pirated software often call us to complain that the product isn't working correctly, which is why it's so important to purchase ALLDATA Repair through our sales team or our company website."
 
ALLDATA licenses vehicle repair, diagnostic and maintenance information directly from manufacturers and provides it to customers through a secure, Web-based portal. 
 
"Manufacturers often add, remove and change information," said Lagges. "Offering our products through online subscriptions allows us to get changes to our customers quickly. So buying counterfeit ALLDATA products not only wastes money, it's a risky business that we're working hard to stop."
 
Following the investigation and December arrest, White was found guilty, sentenced and ordered to pay restitution to ALLDATA.
Last Updated on Thursday, 18 April 2013 16:00
 
Toronto crosswalk timers cause more collisions, study says
News - Collision Repair
Thursday, 18 April 2013 12:51

By Andrew Ardizzi

Total collisions in Toronto between 2002 and 2012
Year Vehicle-Vehicle Vehicle-Pedestrian
2002 68,100 2,431
2003 62,688 2,357
2004 52,740 2,126
2005 51,309 2,144
2006 49,388 2,216
2007 52,377 2,138
2008 52,382 1,935
2009 51,686 2,065
2010 51,892 2,051
2011 50,317 2,167
2012 48,994 2,035

Toronto, Ontario -- April 18, 2013 -- A study conducted by two former University of Toronto PhD students on the affects of pedestrian countdown timers at intersections across Toronto indicates a connection between the installation of the timers and an increase in vehicle-on-vehicle accidents.

"We find the installation of countdown signals resulted in approximately 21.5 more collisions citywide per month, a more than five per cent increase over the average (intersection) without countdown signals," says the study's co-authors Sacha Kapoor and Arvind Magesan in the conclusion of their academic paper to be published in the American Economic Journal. "Although they reduce the number of pedestrians struck by automobiles, countdowns increased the number of collisions between automobiles. We show that countdowns cause fewer minor injuries among pedestrians for every pedestrian on the road and more rear-ends among cars for every car on the road."

The study's sample was taken from raw Toronto Police report collision data between 2004 and 2008, with their focus restricted to intersections that had installed crosswalk countdown timers. Kapoor and Magesan focused on 1,794 intersections over the five year period, totalling in nearly 108,000 intersection observations. Toronto's first countdown timers were installed in 2006.

"When we first started doing this, I didn't expect to find what we found. I thought it might have a tiny affect," says Magesan, now an Assistant Professor of economics at the University of Calgary. At the outset he felt their study could just as easily have shown a decrease in collisions at signalized intersections.

The paper's co-authors arrived at their conclusion after taking the average number of accidents per month and multiplying it by 12 and then by the number of intersections in Toronto to arrive at their figure. They also calculated that pedestrian-on-vehicle collisions decreased by an average of five per month.

Magesan believes the increase in vehicle-on-vehicle collisions can be narrowed down to a simple choice facing drivers when they arrive at an intersection with a timer that's counting down.

"Drivers approaching the light may see they only have three or four seconds left and instead of saying to themselves, 'well, if I put my foot on the gas I'll get through,' they could say, 'well, if I put my foot on the gas then there's some chance I'm going to end up in the intersection right when the countdown is done. I don't want to do that, so I'll slow down.'"

Magesan says drivers may look at the descending count and use that information to speed up in order to get through the intersection to arrive at their destination much sooner.

"I think typically drivers are impatient and if they pull up to a light and see they have just enough time to get through if they put their foot to the gas, they will," he says, noting he and most people he talks to on the subject were guilty of the same action in the past. "I think that's what's going on and I think that combined with the fact that different drivers react differently, some will be more cautious while some will be more aggressive."

Although Kapoor and Magesan's paper indicates an overall average increase of collisions in intersections across Toronto, transportation services' Mike Brady says the increase is not reflected in the total collision numbers across the city over a 10 year period.

"The data they used is what I would call a relatively short period to look at," says Brady, manager of traffic safety with the City of Toronto. "I think the researchers found a larger number of collisions than what occurred in the city. Our data doesn't support their conclusion."

Brady notes a gradual decrease in total collisions across Toronto from 2002, in which there were just over 68,000 collisions, and 2004 — when Kapoor and Magesan's study began — where there were nearly 52,800 collisions. In 2006, the year the city of Toronto began installing the timers, total vehicle-on-vehicle collisions decreased to nearly 49,400. However in the years that followed the total number of vehicle-on-vehicle collisions rose to roughly 52,000 where it stabilized until 2011 and 2012 when total collisions dropped to about 50,000 and 49,000 respectively.

"The numbers are generally going down from year to year," he says. "To do an analysis on collisions you need to do it on clean data and you have to do it over the long term."

Brady did however note a sharper increase in rear-end collisions from the point the timers were first installed across the city in 2006 and in 2010. In 2006 there were a total of 14,600 rear-end collisions across the city at signalized intersections, non-signalized intersections and mid-block intersections. That number increased to about 15,200 in 2008 and to over 16,100 in 2010. It's here where the city's statistics and Magesan's findings run parallel.

"We tried to break it down into the type of collisions and what we found was that the type of car-on-car collisions that increased the most was rear-ending," says Magesan, of their focused look at intersection collisions.  "Our interpretation of what's going on is that you have two cars approaching a light and the car that's behind sees the countdown and thinks, 'I have enough time to get through if I put my foot on the gas' and he speeds up a bit. At the last second the car in front decides to stop when the light is close to being yellow or yellow and the guy behind him hits him."

Magesan says these are the types of accidents he and Kapoor found to have occurred more often throughout the duration of their study, although they did not look at the exact point of the intersections where the accidents occurred. Brady was also quick to point out that the raw collision data the study was based from shows a much larger percentage of collisions occurring at signalized intersections than their more precise data does.

"That difference can be as large as 50 per cent," says Brady. "As such, we have not concluded that this increase in rear-end collisions is directly associated with countdown timers at signalized intersections."

With the study reported, the question now becomes what can be done to make crosswalks safer for both drivers and motorists. While the study's indication of a decrease in vehicle-on-pedestrian collisions is encouraging, Magesan feels the current countdown system needs to evolve.

"I'm wondering if maybe you made the countdown an audible thing that only a pedestrian can hear that a driver who's approaching wouldn't be able to hear," Magesan says, adding this could lead to creating more cautious drivers while still being able to inform pedestrians and provide them the information they need to safely cross an intersection.

Brady says the City of Toronto is also moving forward with their own studies, notably one focusing on the impacts of pedestrian behaviours inside intersections when determining whether they can safely cross.

As for what's next for Magesan, he's interested in looking at larger traffic patterns beyond intersections to understand their findings more clearly.

"One thing we're looking at actually is the flow of traffic in cities and how it's changed with the countdowns," he says. "We're trying to maybe do a more broad study of the affects as opposed to what's just going on at the intersections. There might be factor that happen just down the road from the intersections that we're not picking up here."
 
With his findings publicized, Magesan recounted the emails he's received from Canadians who were concerned about general safety inside intersections and believe his paper has created a sense of healthy awareness.

"There's something about traffic in Calgary and Toronto that has caused people to react the way they did," he says. "I've been getting a lot of emails and phone calls from just average people saying, 'I've been noticing this for a long time, why did it take so long for someone to do this? I see this problem on my way to work and we're glad you did this.' It's a common problem." 

Awareness is what it comes down to for Magesan, who has changed his own driving habits and hopes other drivers and pedestrians can become more aware of their surroundings at crosswalks.

"After we found this I'm actually more aware of what other drivers are doing as I pull up to an intersection," he says. "It's definitely had an impact on the way I drive."

The academic paper entitled, "Paging Inspector Sands: The Costs of Public Information," is available for download by clicking here.

Last Updated on Friday, 19 April 2013 09:06
 
Can steel eliminate the weight gap with aluminum?
News - Collision Repair
Thursday, 18 April 2013 12:41

Detroit, Michigan -- April 16, 2013 -- The latest in a continuing series of research studies by WorldAutoSteel suggests that steel auto body structures in the near future can be as lightweight as today's aluminum bodies, while meeting all crash performance standards and at cost comparable to today's steel structures. The studies also show how car makers can form and fabricate sophisticated steel designs and accelerate their implementation in production vehicles. WorldAutoSteel is the automotive group of the World Steel Association. It is comprised of 18 major global steel producers from around the world. 

Building on a weight reduction of 35 per cent announced in 2011 in its initial FutureSteelVehicle (FSV) design, the most recent studies boost lightweighting to 39 per cent, compared to a baseline vehicle using an internal combustion engine. 
 
The optimized FSV body weighs 176.8 kg, putting steel on par with today's aluminum-intensive production designs. These lightweight, advanced high-strength steel (AHSS) body structures, designed to carry heavier electrified powertrains, fall in line with the lightest internal combustion engine aluminum vehicles, and are on par with other concepts featuring alternative materials.
 
"The results show that by incorporating FSV's materials and manufacturing technologies, car makers can avoid pursuing more costly alternatives and complicated multi-material designs to achieve their goals," Lawrence W. Kavanagh, president, Steel Market Development Institute said.
 
The FSV program employs more advanced steels and steel technologies in its portfolio and consequently adds to the tool sets available to automotive engineers around the world. It includes more than 20 new AHSS grades, representing materials expected to be commercially available in the 2015 to 2020 timeframe. The FSV program addressed four 2015 to 2020 model-year vehicles: battery electric and plug-in hybrid electric (PHEV) A-/ B-Class vehicles; and PHEV and fuel cell C-/D-Class vehicles. Though FSV focused on electrified powertrains, its innovations are applicable to any vehicle.
 
The two most recent studies, titled FSV Final Gauge Optimization and FSV Near-Term Front Longitudinal Rail Shape streamlined the FSV design and devised an alternative geometry leading to an additional mass reduction of 11.6 kg, bringing the total weight savings to 39 percent. The study includes two different, but comparable, front rail designs, expanding the range of solutions available to car makers in the near term.
 
Intensive use of AHSS, as FSV demonstrates, also contributes to lower total greenhouse gas emissions over the entire vehicle life cycle, compared to greenhouse-gas-intensive alternative materials. 
 
"It is important regulators and consumers understand the impact of materials choice on the environment," Kavanagh said. "The logical approach in designing low-emitting vehicles is to use low emitting materials like these new steels and, especially so, when they are cost-effective."
 
Last Updated on Thursday, 18 April 2013 12:42
 
Auto Body Avengers show seeks to reveal shop fraud
News - Collision Repair
Thursday, 18 April 2013 12:32

By Hayden Kenez

New York, New York -- April 18, 2013 -- A television show currently in development promises to reveal fraudulent shops that may be ripping off customers. The show, titled Auto Body Avengers, is set for development as part of Spike TV’s non-scripted slate for 2013.  

Produced by Matador, Auto Body Avengers will focus on a team of operatives who go undercover to expose shops that rip off customers with shoddy or unnecessary repairs. 
 
The show is currently in the development stage, according to Spike TV spokesperson David Schwarz. Few details surrounding its production are available, but we’ll continue to update you here as more information is revealed.
 
Last Updated on Thursday, 18 April 2013 12:33
 
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