|LKQ expands Promise of Protection to include recycled parts|
|News - Collision Repair|
|Thursday, 19 July 2012 12:13|
By Mike Davey
Chicago, Illinois -- July 19, 2012 -- LKQ Corporation announced in April that it would indemnify licensed auto repair shops against injury or damage caused by defective aftermarket vehicle replacement products distributed by the company. Called the Promise of Protection, LKQ has announced that the program will now cover car and light truck parts sold by the company, including recycled parts.
“We set a new industry standard with the introduction of our Promise of Protection program a few months ago. Now our expanded Promise of Protection goes to a completely new level by offering product liability indemnification on a much broader range of our parts, including OEM recycled,” said Rob Wagman, President and CEO of LKQ. “Without question, this expansion of our Promise of Protection program reinforces our commitment to leading the industry in quality assurance on these parts. We are committed to providing only safe, quality products that are cost effective, environmentally-conscious, and which now come with full protection for our customers.”
Effective July 17, 2012, LKQ will indemnify licensed auto repair shops against injury or damage caused by any defective auto or light truck LKQ product, in accordance with the terms set forth in the Promise of Protection. This expanded product liability protection supersedes LKQ’s previous Promise of Protection. According to LKQ, the Promise of Protection provides the strongest quality assurance protection in the aftermarket and recycled automotive replacement parts category.
Terry Fortner, LKQ's Vice President of Industry Relations and Market Development, says the decision to expand the Promise of Protection followed directly from the industry response to the original program, which only covered aftermarket parts.
“We had such success with it that we sat down and said ‘Why not do it for salvage?’ We think it’s absolutely industry leading and the right way of doing business,” says Fortner. “The LKQ Promise of Protection has transformed the way the auto parts industry defines customer care. LKQ is the first and only company in the industry to back up product claims this strongly.”
For more information on LKQ’s products, programs and certifications please visit lkqcorp.com.
|Last Updated on Thursday, 19 July 2012 16:52|
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