Plain City, Ohio -- September 24, 2013 -- TenPoint Complete has announced the joining of forces with CynCast, and Enterprise Holdings company, to create new IT workflow solution products for repairers and insurers within the property and casualty insurance market. TenPoint Complete was formed by the merger of CSi Complete and TenPoint Insurance Solutions.
According to a statement from TenPoint Complete, by combining the technical innovation of CynCast with the significant market presence of TenPoint Complete, the partnership will provide repairers and insurers with new and inventive solutions. The partnership will also enable TenPoint Complete to leverage its success with its current Customer Satisfaction Indexing and Call Center services with advanced enhancements.
â€œAs market leaders for CSI and BPO services, we look to continue to expend our services to compliment the growing demand of our customers for open workflow solutions,â€ said Michael Sturgis, TenPoint Complete. â€œDoug Kelly and the team at CynCast share our vision for providing these open solutions for repairers and insurers; our partnership is a natural fit.â€
â€œWe are excited to be working with a company that is focused on helping repairers and insurers improve the overall customer experience,â€ said Doug Kelly, president for CynCast. â€œOur relationship with TenPoint Complete is further evidence that integration and seamless communication between different providers is essential in order for insurers, repairers, rental providers, parts vendors and other to take advantage of new solutions.â€