Take a Kodak moment of the auto collision industry infrastructure. The inevitable demise of the industry, as we know it is starting to show signs of coming into the new millennium.

The auto collision industry internal operations is a bi-product of the industrial age and the external forces that influence change in the industry such as Manufacture, Government and Consumer are heading full steam ahead into new territory with or without approval. I would go as far as to say even Insurance, Techs and Suppliers as well as some collision repairers are looking for more of a balanced auto collision industry infrastructure that will not fumble when posed with the question -

Is this the end of the collision repair business?

I don’t believe there will ever be a total demise to the collision repair business. But, I do believe there will be directional change in internal operation procedures that is able to create opportunities from the trends of external forces.