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New articles... REFINISH Advanced Technology Sherwin-Williams is set to make a splash with waterborne coatings. If you’ve tried low VOC and waterborne automotive coatings in the past you may have been disappointed. However, according to indust... Read More >>   EVENTS Right to Repair OEM Forum proves a popular addition to NACE. The International Auto Body Congress and Exposition (NACE) always presents a great opportunity to discuss industry issues in a broad context and the 2006 e... Read More >>   MARKETING Direct Marketing Spreading the word about Collision Solutions Network. For Lianne Perissinotti there is no such thing as a typical day. Lianne is Director of Marketing for Collision Solutions Network (CSN) a network ... Read More >> Volume 5 Issue 6

New articles... PUBLISHERS PAGE Polish Up Your Mirror It’s time for serious self-reflection as xternal changes dictate internal decisions. We  sure  live  in  interesting times. Just when you’ve accepted and adapted to how new materials are dictating increased demands on training and equipment, the insurance companies collectively decide to revamp their performance criteria. ... Read More >> INSURANCE Performance Based Rumours abound concerning changes at State Farm. Here’s the inside scoop. There has been a lot of talk recently about the changes that we at State Farm have made to our programs. It is my hope that we can clear up some of the misinformation that has arisen on this topic by providing some insight into why these changes have been made.  We have a historical context that really guides us in developing our programs. This context is driven by two things: improved value to our customers and gaining ... Read More >> RECYCLING GetTechnical Auto recyclers have developed e-commerce standards.   Active Image n previous articles I have written about how auto recyclers are taking more proactive measures in order to communicate with our most important customers,the professional collision repairer. Auto recyclers are at the table listening to collision repairer’s concerns and ideasfor improvements in the areas of quality, order accuracy and speed of delivery have increased steadily in recent years.  As auto recyclers we look to buil... Read More >> GLOBAL VIEW Transitioning to low VOC legislation. Transitioning to low VOC legislation.Since the 1980’s there has been a clear understanding that Volatile Organic Compounds (VOCs) cause air pollution. Environment Canada has mandated    that by 2010, all coatings used in automotive refinish applications must be of a low VOC type. In Europe this transition is already well underway. Paint companies there must stop all manufacturing of solvent based paints by January 1, 2007, and all sales of these products must end by January 1, 2008.   ... Read More >> WATERBORNE Water Works Bernhard Rubbert and False Creek Collision Plus have gone with the flow and made the jump to waterborne. Active Imagehange is in the air. Actually it might be more appropriate to say that it is in the water. With Europe curtailing all solvent based auto paint sales by January 1, 2007, not to mention Canada gearing up for a similar action over the next three years, converting to waterborne paint systems is fast becoming a top priority for progressive shops. A number of collision repair facilities... Read More >>